Charles Gabus Ford
Des Moines, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 546 reviews
This is the first dealer we have bought a second vehicle from. Both times we have been treated great and given incredible deals both on the sale and the trade-in. When we get our next ride this will be our from. Both times we have been treated great and given incredible deals both on the sale and the trade-in. When we get our next ride this will be our first and probably only stop. I did find funny to buy a used Chevy but get Ford ball caps. More
David Geyer and all of the staff at Charles Gabus were awesome. The price was the best we found in Des Moines and the overall experience was made simple. We will definately buy our next vehicle from Gab awesome. The price was the best we found in Des Moines and the overall experience was made simple. We will definately buy our next vehicle from Gabus. More
I had recently been in an accident where my 2012 Ford Escape was totaled. Because of the great experience I had with Kelly Cornish I called him on a Friday. It was his day off but when I explained I wo Escape was totaled. Because of the great experience I had with Kelly Cornish I called him on a Friday. It was his day off but when I explained I would not be able to have the rental car much longer he came in. I had already done a lot of research on line and knew what I wanted. He went and got the 2014 Escape and we took off for a test drive. It was a done deal. Kelly again made the purchase very easy. The price of the Escape was actually much less than it showed on line so that was a wonderful surprise. We drove it off the lot that evening. I cannot thank him enough for coming in on his day off. So far all is great and I have and would recommend Charles Gabus Ford and Kelly to anyone. More
I loved My experience with Charles Gabus Ford. They are the one dealer that I would buy from again and recommend to anyone that Wants to buy a new car. the one dealer that I would buy from again and recommend to anyone that Wants to buy a new car. More
Came in for service for my car because I was having problems with my duel climate control. Kept saying it was fixed but it wasn't would pick up my car and something else would be wrong. On my final v problems with my duel climate control. Kept saying it was fixed but it wasn't would pick up my car and something else would be wrong. On my final visit the service tech damaged trim parts inside of my car had grease all over the seats, doors and the touch screen, parts were not put back together correctly it was a mess. Raised a fit because I was tired of the way they were treating my car and they fixed the damaged part but also in the end banned me from the service department, it doesn't matter anyway because I do not plan on returning because lord only knows what other damage they would cause or forget to put a part back on. I posted a public youtube video of just how my car was returned to me because I feel people need to know how poor of service you get from this company. More
We were treated very well during our experience. Josh was very patient and kind. He answered all of our questions and made us feel like we mattered to him. Everyone at the dealership was also very help was very patient and kind. He answered all of our questions and made us feel like we mattered to him. Everyone at the dealership was also very helpful and friendly. More
We were in town for the State Fair and were in the market for a vehicle, we found the exact match on line, called Les, and the deal was done. My family in the area buys several cars from Les Sharpe and ever for a vehicle, we found the exact match on line, called Les, and the deal was done. My family in the area buys several cars from Les Sharpe and every experience is a great one. More
I appreciated that Jeff realized immediately that I had done my research and didn't insult me with low-ball quotes. I was looking for a straight-shooter and found it in Jeff. I would have walked out if I h done my research and didn't insult me with low-ball quotes. I was looking for a straight-shooter and found it in Jeff. I would have walked out if I had experienced what many people think of as a "typical car buying" process. While my experiences with Jeff were very good, I do have to point out that Ford Motor Co. could do a much better job of keeping customers informed when ordering a new vehicle. My new F-150 took nine and a half weeks to arrive and Jeff had trouble getting me any firm updates on the progress of the process. In this day and age, I would think Ford would want to do it's best to keep a new buyer informed and excited as they go through the building and delivery of their ordered to spec vehicle. I would suggest sending out text messages at different stages of the cycle so the buyer feels informed and engaged during the long wait. While I love my new truck and it was worth the wait, I think Ford could certainly improve the overall expereince for someone ordering a new car or truck. More
I was more then happy with Steve. He showed me a lot of different cars and different Models. The one I chose had some issues with the hub caps. He had them replaced. Great. I was shown a lot of things abou different cars and different Models. The one I chose had some issues with the hub caps. He had them replaced. Great. I was shown a lot of things about how to operate things in the car. It was really nice to do it in a climate controlled environment. the whole experience was great. More