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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

September 17, 2013

This is the first dealer we have bought a second vehicle from. Both times we have been treated great and given incredible deals both on the sale and the trade-in. When we get our next ride this will be our More

by msgthelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bohall
Sep 23, 2013 -

Charles Gabus Ford responded

Congratulations on the purchase of your new vehicle. We are thrilled to hear that our staff treated you great and gave you an incredible deal. If you need anything else in the future, please feel free to contact us at any time. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you again in the future. Best Regards, James Bintner - GM jbintner@charlesgabus.com 515-270-5500

September 16, 2013

David Geyer and all of the staff at Charles Gabus were awesome. The price was the best we found in Des Moines and the overall experience was made simple. We will definately buy our next vehicle from Gab More

by pstowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Geyer
Sep 23, 2013 -

Charles Gabus Ford responded

Welcome to the Charles Gabus Ford family. It's a pleasure to hear that David was able to make your recent purchasing experience simple. In the future, if you have any questions or concerns please do not hesitate to reach out to us at any time. Also, make sure to take advantage of the advertised specials posted regularly to our Facebook and Twitter pages. Congratulations on the purchase of your new vehicle and we hope you enjoy it. Best Regards, James Bintner - GM jbintner@charlesgabus.com 515-270-5500

September 11, 2013

I had recently been in an accident where my 2012 Ford Escape was totaled. Because of the great experience I had with Kelly Cornish I called him on a Friday. It was his day off but when I explained I wo More

by kimber1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cornish
Sep 23, 2013 -

Charles Gabus Ford responded

Thank you for taking the time to share your experience with our dealership! Although the circumstances that lead us to do business were unfortunate, we're glad to know that our team was able to help you out of a bad situation. Enjoy driving your new 2014 Ford Escape, and we look forward to continuing our business relationship in the future. Don't miss out on our deals and specials on Facebook and Twitter! Best Regards, James Bintner - GM jbintner@charlesgabus.com 515-270-5500

September 10, 2013

I loved My experience with Charles Gabus Ford. They are the one dealer that I would buy from again and recommend to anyone that Wants to buy a new car. More

by bromley89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Kritenbrink, David Geyer
Sep 23, 2013 -

Charles Gabus Ford responded

We appreciate you sharing such kind words about our team! Our goal is to provide our customers with the best customer service possible and it's a pleasure to hear we did just that. If you have any questions or concerns in the future, please do not hesitate to contact us at your earliest convenience. Thank you again for this wonderful review, and we hope to see you at the dealership sometime soon! Feel free to reach out to us on Facebook and Twitter to stay in touch. Best Regards, James Bintner - GM jbintner@charlesgabus.com 515-270-5500

August 24, 2013

Came in for service for my car because I was having problems with my duel climate control. Kept saying it was fixed but it wasn't would pick up my car and something else would be wrong. On my final v More

by Michael50211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
August 21, 2013

We were treated very well during our experience. Josh was very patient and kind. He answered all of our questions and made us feel like we mattered to him. Everyone at the dealership was also very help More

by SueCurnutte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2013 -

Charles Gabus Ford responded

Thank you for writing this fantastic review! We're delighted to hear that Josh was very patient and kind during your recent visit to our dealership. If you need anything else in the future, please don't hesitate to reach out to us at you earliest convenience. Also, make sure to follow us on Facebook and Twitter for first access to specials and promotional offers. We appreciate the recommendation and we look forward to working with you more in the future. Best Regards, James Bintner – GM jbintner@charlesgabus.com 515-270-5500

August 20, 2013

We were in town for the State Fair and were in the market for a vehicle, we found the exact match on line, called Les, and the deal was done. My family in the area buys several cars from Les Sharpe and ever More

by jvanaernam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Sharp
Aug 23, 2013 -

Charles Gabus Ford responded

Congratulations on the purchase of your new vehicle. We're thrilled to hear that our Les was able to help you find the vehicle you were look for. If you have any questions or concerns in the future, please feel free to reach out to us at any time. Also, be sure to take advantage of the special coupons posted regularly to our Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you again soon. Best Regards, James Bintner – GM jbintner@charlesgabus.com 515-270-5500

August 17, 2013

I appreciated that Jeff realized immediately that I had done my research and didn't insult me with low-ball quotes. I was looking for a straight-shooter and found it in Jeff. I would have walked out if I h More

by alissa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2013 -

Charles Gabus Ford responded

We appreciate you bringing this issue to our attention. Open lines of communication are critical in building long-lasting customer relationships, and we hope that you will give us another chance to earn back your business. Customer service is our number one priority and I would appreciate the chance to speak with you directly. Please contact me with the information provided below so we may discuss your concerns and ameliorate the issue. I look forward to hearing from you. Sincerely, James Bintner – GM jbintner@charlesgabus.com 515-270-5500

August 16, 2013

I was more then happy with Steve. He showed me a lot of different cars and different Models. The one I chose had some issues with the hub caps. He had them replaced. Great. I was shown a lot of things abou More

by whomanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2013 -

Charles Gabus Ford responded

Congratulations on the purchase of your new Ford! We are delighted to hear that Steve was great to work with and able to show you how all the features on your new vehicle operate. If you need anything in the future, please feel free to reach out to us at any time. Also, be sure to follow us on Twitter and Facebook for access to specials and promotional offers. We appreciate the recommendation and look forward to working with you again. James Bintner – GM jbintner@charlesgabus.com 515-270-5500

August 01, 2013

I've had a good experience thus far working with Noah Wolter. I will add more information once the vehicle purchase process has been completed. More

by haileym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2013 -

Charles Gabus Ford responded

Hailey, we appreciate the feedback. It's a pleasure to hear that you had a good experience at our dealership working with Noah. If you need anything else in the future, please do not hesitate to reach out to us. Also, don't forget to take advantage of the specials posted regularly to our Facebook and Twitter pages. Thanks again for the recommendation and we look forward to working with you more soon. Best Regards, James Bintner – GM jbintner@charlesgabus.com 515-270-5500

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