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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

February 15, 2016

Great Service! I received outstanding service when I bought my Ford Fusion. The staff was very accommodating and we got a great deal! I will definitely recommend Ch More

by KathrynLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Geyer
February 07, 2016

Another great experience in buying a new car! This was my second new car I purchased from Charles Gabus Ford it in the past few years. I didn't even need to look elsewhere. This experience was More

by Mark B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Rodish
Feb 10, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review, Mark. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

January 25, 2016

Repeat customers of Gabus Professional and friendly staff. Very easy to work with. No pressure from anyone. Austin Parks was our salesman and he did his very best to get a d More

by Earl_Merrijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Bracewell, Austin Parks
January 06, 2016

Awesome experience We were treated very professional right from the start with Steven sanders to the finance department to the very end with the gentleman that detailed More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2016

Outstanding Experience! Initial contact was made online and the response was very prompt, but not intrusive. When we arrived at the dealer, our sales rep had the cars we were More

by Debra_Y
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Howe
December 22, 2015

Tremendous Experience, Worth the Drive!!! This is the second 2016 Escape that I've purchased from Charles Gabus Ford in the past 4 months. I live about 200 miles away (Nebraska), and I would d More

by Escape "N' It
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2015

Perfect! Best buying experience I have ever had from start to finish. Very patient, upfront, open, and honest. Found a new go to next time I need a vehicle More

by Gonefishing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 10, 2015

New Car AWESOME! Trey in sales, Brad in finance, my experience could not have been better! Everyone was helpful, kind and courteous. From the front door un More

by EDGE 2015, allmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Rodish, Trey Porter
Dec 14, 2015 -

Charles Gabus Ford responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Trey, Brad and the rest of the team and we look forward to working with you again down the road. Congratulations on your new Edge! Best, Sean Sellers General Manager 515-270-0707

December 07, 2015

Best Dealership in the continental US I worked with Dave at the dealership and he could not have been more pleasant or accommodating than he was. I had tried to work with several other dea More

by ATG Travel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Geyer
December 01, 2015

The best This is my 4th Ford Escape from Charles Gabus Ford. Les Sharp is the best sales person, he is very patient with me, helpful on getting me the exact ve More

by cruise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Sharp
Dec 04, 2015 -

Charles Gabus Ford responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Charles Gabus Ford and it’s great to hear of your continued business. Les is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Escape! Best regards, Sean Sellers General Manager 515-270-0707

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