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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

July 11, 2016

2nd Purchase from Gabis This is our second purchase from Gabus and from Steve Sanders. Great experience everytime. No haggling on prices because the first deal they offered u More

by Beres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review, Beres. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 11, 2016

Start to finish was fantastic From the 1st call to check on a new car to when I left the parking lot with a new car was fantastic, everyone was excellent More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2016 -

Charles Gabus Ford responded

Brian, we are pleased to hear your experience was smooth from start to finish. We’re eager to assist you with every aspect of your automotive inquiries in the future. Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 08, 2016

Vehicle purchase salesman Travis Stein was very professional, went to bat for me when I purchased my 2014 Ford Explorer XLT, it was delivered when promised, no hassles More

by mike2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stein
Jul 11, 2016 -

Charles Gabus Ford responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Travis and the team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 27, 2016

Bought new truck. I have bought over 1/2 dozen vehicles from Gabus Ford, most of them from Kelly Cornish. He has Boy Scout qualities, friendly, curteous, kind, and very More

by truckman250
Recommend Dealer
Yes
Employees Worked With
Kelly Cornish
Jun 30, 2016 -

Charles Gabus Ford responded

Thank you so much for the great review of your experience at our dealership and especially with Kelly. All of the employees appreciate your loyalty to Charles Gabus Ford. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Kelly or myself. Enjoy your vehicles and happy trails! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 25, 2016

Great experience! We only stopped in for an oil change and ended up two days later with a new car! Took time to 'browse' and was soon working with a great salesman. (Re More

by maryjoandbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Fessler
Jun 27, 2016 -

Charles Gabus Ford responded

Mary Jo and Bill, thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Charles Gabus Ford family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 24, 2016

Love Charles Gabus Ford!!! I appreciate everything Ericka Hall did to get us the loan for a new Ford focus. We received amazing service from all involved. We have shared with fr More

by ssweet20018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Hall
Jun 27, 2016 -

Charles Gabus Ford responded

We appreciate you taking time to leave us a great review! We are pleased to hear Ericka did a great job in assisting you in your purchase. Enjoy your Focus! If there is anything else we can do for you please don't hesitate to give us a call! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 22, 2016

2016 Car Buying Our salesman and finance director truly listened to what we wanted and worked toward achieving that goal. They worked to personalize our deal to fit More

by Bev Stokes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marde Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2016 -

Charles Gabus Ford responded

Thank you for your kind words. It’s encouraging to our team was able to show you attentive and personalized service. We are committed to helping each customer get behind the wheel of a car that fits their needs and includes all the features that make it their dream vehicle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Best Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 21, 2016

great As usual, we had a great experience at Gabus. Everyone has always been super to work with and timely with appointments. So far, we love our new Edge More

by Ankeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Howe, Les Sharp
Jun 22, 2016 -

Charles Gabus Ford responded

Thank you for leaving this remarkable feedback. We love hearing about guests who have a great experience at our dealership and we are happy you are one of them! We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Kind Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 19, 2016

Amazing I was in need of a vehicle as I hit a deer, I contacted Erika Hall and she did a wonderful hub with a rather difficult situation, I highly recommend E More

by skye1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Hall
Jun 20, 2016 -

Charles Gabus Ford responded

Tammy, thank you so much for your review! We really appreciate your business and are so happy that Erika could provide great customer service to you. Thanks for your recommendations. We look forward to serving you again! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 13, 2016

So organized and personable! Erika was so wonderful and knowledgeable in answering any questions I had in regards to my new car in email/text the few days before I came down from More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Hall, Austin Parks
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