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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

August 12, 2016

Professional Service all the way Enjoyed working with salesperson, Erika Hall...she was very knowledgeable and professional. I was impressed with the overall look of the dealership a More

by oldguysrule95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Hall
Aug 15, 2016 -

Charles Gabus Ford responded

We appreciate your input. Glad to hear that we managed to impress you. We'll pass this feedback to Erika and the rest of the team. If there is anything more we can do for you, please come back and see us anytime! Best, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 06, 2016

Great working with Steve Very happy with Steve and the entire staff at Gabus. The buying process couldn't have been easier. I really love my new F150. Thanks. More

by Bwram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Charles Gabus Ford responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We'll pass the kind words along to Steve and the rest of the team, and we hope to see you again when it’s time to service your new car. Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 06, 2016

my salesman Austin was great he done everything I expected. my salesman Austin was great to work with and he done everything I wanted and the finance Gary was a very pleasant to work with on the paperwork side More

by moosehd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Parks
Aug 08, 2016 -

Charles Gabus Ford responded

Thanks for your outstanding review! I'm very happy to hear that Austin and Gary were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! If there is anything else we can do, just give us a call! Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 05, 2016

Easy purchase I had the best experience buying this car everyone was great to work with Erika Austin Robert and Justin were awesome I will recommend you to anyone w More

by Ksislers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Hall
Aug 08, 2016 -

Charles Gabus Ford responded

We really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Erika and the team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 05, 2016

New ranger Found my truck on the internet. Talked to Steve about a few concerns I had, as a local dealer had just went across country to get a specific truck I w More

by Ranger Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Aug 08, 2016 -

Charles Gabus Ford responded

Thank you, we love hearing from happy customers. We know that buying a truck is an important decision and it's awesome to know that Steve assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new purchase. Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 03, 2016

Repeat customer Everyone is helpful and considerate. I especially like the service department. This is my 3rd car from Charles Gabus Ford (1 used, 2 new) because I More

by Bubbieof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Alessio , Gary Mckinney
Aug 04, 2016 -

Charles Gabus Ford responded

It was a pleasure to read about the third car you bought at Charles Gabus Ford. It's delightful that we have earned your trust and repeat business. We look forward to seeing you again in the future! Kind regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 02, 2016

Very easy purchasing process. I prefer to car shop online and via email, and Steve and Erika worked with me the entire process. All conversations were done through email, so all we More

by Meg9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Hall
Aug 03, 2016 -

Charles Gabus Ford responded

We really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Steve and Erika provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 29, 2016

awesomeness My 2nd tie shopping here and 3rd for our family. Love the friendliness, promptness and inventory!! Erika and Brenda are too awesome ladies to work wit More

by dor bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Howe 5 star and Brenda 5 star, Erika Hall
Aug 01, 2016 -

Charles Gabus Ford responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Erika and Brenda, and we look forward to working with you again down the road. Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 24, 2016

My new vehicle This is the second vehicle I purchased/leased from Brad Harrison. I highly recommend if you are in the market for a different vehicle to please contac More

by JohnandSharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Harrison
Jul 25, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review. We are very happy to hear that Brad could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 24, 2016

Pleasant experience.... highly recommend Gabus Ford No hassles. Jose started the transaction as my first point of contact. Noah completed the deal. I appreciate working with both of them. I prefer email More

by bcos1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinoza
Jul 25, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review. We are very happy to hear that Jose and Noah could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

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