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Charles Gabus Ford
Des Moines, IA
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 546 reviews
October 31, 2016
Great service! The staff was a great help and got me exactly the vehicle I wanted. I was able to drive home in my new truck in less than four hours and they even hel The staff was a great help and got me exactly the vehicle I wanted. I was able to drive home in my new truck in less than four hours and they even helped drive in one of my trade in vehicles! More
by Elbobbo59
Employees Worked With
October 05, 2016
Great service. I took my Fiesta in for a warranty repair. They did an amazing job replacing the clutch. I had a slight vibration problem afterwards which they addres I took my Fiesta in for a warranty repair. They did an amazing job replacing the clutch. I had a slight vibration problem afterwards which they addressed in the most positive and professional manner. It isn't what happens when things go right that makes a service center good. It is what they do when something goes wrong. They accelled at fixing even my minor concerns. I will return there even after the warranty is expired. BRAVO. More
by Rasmussen317
Employees Worked With
Kyle
September 20, 2016
Simply Amazing! Loved the special way we were treated in the whole experience of buying our F-150 - the truck is in great condition and Wade Fessler did an awesome jo Loved the special way we were treated in the whole experience of buying our F-150 - the truck is in great condition and Wade Fessler did an awesome job in finding us what we needed and wanted - Austin Parks did an excellent job in setting up our Bluetooth and introducing us to the truck! Wish all dealerships operated in such a professional manner as these 2 guys made our buying experience worth spending our $! Jeff Turner in finance was a joy to work with and has the patience of Job - he did the extra mile for us! Again thanks for the great experience! More
by blum1952
September 19, 2016
Xtremely Happy We love our new F 150!! We feel like we got a great deal on trade in and buying our new truck. We will definitely be back if we ever decide to trad We love our new F 150!! We feel like we got a great deal on trade in and buying our new truck. We will definitely be back if we ever decide to trade our truck again!! More
by Gee48
Employees Worked With
Erika Hall
September 11, 2016
Great Experience! The service personnel were friendly and courteous, and the work was done quickly. The waiting area was pleasant and the restroom was clean. The char The service personnel were friendly and courteous, and the work was done quickly. The waiting area was pleasant and the restroom was clean. The charging station for our electronic devices is a nice addition since the last time we were there. More
by BobzRuby
Employees Worked With
Eric Johnson, Jacob Hill
September 08, 2016
Good experience Good work by these guys the service manager is the best ive dealt with quick and easy. I will surely be a repeat customer. Thanks guys. Good work by these guys the service manager is the best ive dealt with quick and easy. I will surely be a repeat customer. Thanks guys. More
by Yotaguy7
Employees Worked With
Joel
August 18, 2016
first time purchased at charles gabus ford The ability to find the color and package we wanted and get it to us quickly and taking the time to show us how things operates The ability to find the color and package we wanted and get it to us quickly and taking the time to show us how things operates More
by explorer guy 2017
Employees Worked With
Other Employees :
Dan (financial manager), Ben(delivery coordinator)
August 17, 2016
Went Back Home to Ford The whole experience amazed me. The salesman, Brad Harrison, was most helpful and knew more about the product he was selling than any other I have ev The whole experience amazed me. The salesman, Brad Harrison, was most helpful and knew more about the product he was selling than any other I have ever dealt with. Everything went amazingly fast. The auto, I expected to order from the factory, was in stock at Gabus. Two days - in and out with a new car. Faster than a special order at KFC or McDonalds. Glad that I came to Gabus first. THANK YOU! More
by Sgt. Ron
Employees Worked With
Brad Harrison
August 17, 2016
Pam Berhow bought a Jeep Second time we purchased a new vehicle from Charles Gabus. Both times have been a good experience. We worked with David and the finance gal who were Second time we purchased a new vehicle from Charles Gabus. Both times have been a good experience. We worked with David and the finance gal who were both wonderful. If there is another vehicle in our future I'm sure it will come from there. Would recommend anyone go there. More
by PamBbouthajeep bought a Jeep
Employees Worked With
I don't remember the finance gal's name., David Geyer
August 15, 2016
Our first time custom order :) Wade made our first time custom order for our new truck such an exciting experience. Even when my husband called him to make changes the next day. H Wade made our first time custom order for our new truck such an exciting experience. Even when my husband called him to make changes the next day. He was so patient and understanding. More
by Linda Nelson
Employees Worked With
Gary in finance is the best. I was so pleased with how simple he made our loan process. , Wade Fessler
