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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

March 20, 2017

Used Car Buying Worked with Steve Sanders to purchase a used car for my daughter, who is in college. Wanted a reliable car at a reasonable price with a warranty. Stev More

by Used Car Looker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2017

Went above and beyond expectations Found the vehicle I wanted online and contacted them about holding it until I could make the trip depending on the weather. Was able to get there that More

by Carnelley325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2017

They don't do just what you tell them to do. I brought my truck in because the brake caliper exploded. They could get me in. I explained my finances were tight and to only replace a caliper and t More

by StuckinIowa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Walker
January 09, 2017

best car deal I ever made I would highly recommend Charles Gabus Ford to anyone shopping for a vehicle. I found my car on line and a very nice salesman, David Geyer, got in to More

by 2010 Jeep Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan in Finance, David Geyer
December 20, 2016

Great experience This is my second vehicle from Steve and I really like that Steve is a low pressure salesmen and will not keep bothering you until you buy something. More

by ahof
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2016

Great experience! Steve Sanders made buying a car easy. 2 hours from introduction, to test drive, to negotiation, to new car tutorial, to driving my new Explorer off t More

by Matt A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2016

Great experience. James Carpenter and Jeff Turner helped me out the day I bought my Edge. They were both respectful and listened to what I had to say. I highly recommen More

by wolverinefan
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Carpenter
Nov 28, 2016 -

Charles Gabus Ford responded

Congratulations on your Edge! Thank you for taking the time to write about your experience. It's great to know James and Jeff were able to provide you with the pressure-free and professional service. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Sean Sellers, General Manager, ssellers@charlesgabus.com, 515-270-0707

November 14, 2016

Got my 'Fun' car Dealership was easy to work with and sales people were friendly and helpful. I used my military credit union which was no problem, they held car while More

by Solstice for fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Delperdang
Nov 16, 2016 -

Charles Gabus Ford responded

Thank you and congratulations on your purchase! We are very happy to hear that we could be so friendly and helpful during your recent visit with us. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Sean Sellers, General Manager, ssellers@charlesgabus.com, 515-270-0707

November 14, 2016

Austin & Mike were great to work with. I usually don't fill out things like this, but Austin Parks & Mike Thomas provided us with a fantastic car buying experience. We have had some crummy More

by rick ness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas, Austin Parks
Nov 16, 2016 -

Charles Gabus Ford responded

Rick, Congratulations on your '09 Bullitt Mustang! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Austin and Mike provided you with such a fantastic car buying experience. We appreciate the kind and sincere comments as well as the recommendations. We will be there for you for many years to come. Best regards, Sean Sellers, General Manager, ssellers@charlesgabus.com 515-270-0707

November 01, 2016

Charles Gabus Ford Rocks!!! I always have a good experience with Kelly Cornish. I bought my first vehicle from him in 1993 (Ford Tempo). I have bought 5 more from him since. He a More

by Laurielf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Cornish
Nov 07, 2016 -

Charles Gabus Ford responded

Laurielf, it was a pleasure to read about your 6th car-buying experience at Charles Gabus Ford. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Kelly and Jeff provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Warm regards, Sean Sellers, General Manager, ssellers@charlesgabus.com 515-270-0707

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