Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Charles Gabus Ford
Des Moines, IA
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 546 reviews
January 26, 2018
Purchased car James provided a wonderful experience purchasing a car. Pleasant, easy going, no pressure sales. Pricing was very affordable !! Thank you James James provided a wonderful experience purchasing a car. Pleasant, easy going, no pressure sales. Pricing was very affordable !! Thank you James, I'll be back !! More
by jd120257
Employees Worked With
James Carpenter
January 26, 2018
I had a very good experience Very friendly people to work with. They had everything ready to go, when we got there. I would buy from them again. They were very professional. Very friendly people to work with. They had everything ready to go, when we got there. I would buy from them again. They were very professional. More
by jcriswell
Employees Worked With
Jonathan Peters
January 18, 2018
Used car purchase Purchased a car for my son. James did a very good job showing us the vehicle and explains by the features. Will definitely buy at Gabus again. Thank y Purchased a car for my son. James did a very good job showing us the vehicle and explains by the features. Will definitely buy at Gabus again. Thank you James More
by 150 Tremor
Employees Worked With
James Carpenter
January 09, 2018
Excellent services/great to deal with We purchased a new Expedition from Gabus in October of 2017. First time I have purchased from them. They were incredible to deal with and made car b We purchased a new Expedition from Gabus in October of 2017. First time I have purchased from them. They were incredible to deal with and made car buying a pleasure. Once my wife decided on the car we wanted., I had no intention of hanging around the dealership for 3 hours to finish the deal. Our salesman and I sat down for 20 minutes, talked about price and trade, I told them the area of price I wanted to be in and we left. He emailed (my choice) a few hours later with an offer...I countered a reasonable amount and they said yes. He called and we made arrangements to pick up the vehicle three days later. Very professional, very honest fair in their offer and it was done. Will be buying all my vehicles their from now on. More
by dave
Employees Worked With
William Freeman
January 01, 2018
Ford Edge Buyer Steve Sanders did a great job finding us the Edge that we were looking for and made the buying process easy. We bought an F-150 from him as well and h Steve Sanders did a great job finding us the Edge that we were looking for and made the buying process easy. We bought an F-150 from him as well and he always makes things simple. More
by Ford Edge Buyer
Employees Worked With
December 26, 2017
New truck purchase Very good experience. No high pressure sales pitch to buy. There were 3 models with the 1st choice color to choose from so no problem with available i Very good experience. No high pressure sales pitch to buy. There were 3 models with the 1st choice color to choose from so no problem with available inventory. More
by newtruck72
Employees Worked With
December 14, 2017
Body shop manager was very rude and unprofessional had to take my truck back twice not happy at all they offered nothing not even a apology manager was very rude and unprofessional had to take my truck back twice not happy at all they offered nothing not even a apology More
by Jiml
Employees Worked With
Body shop mgr
December 14, 2017
One of our best car buying experiences ever! Steve listening to what we needed & wanted with this purchase. We were amazed at how quickly we reached an agreement that worked very well for us. Steve listening to what we needed & wanted with this purchase. We were amazed at how quickly we reached an agreement that worked very well for us. We drove out of Gabus with a car that was exactly what we were looking for and more. We have bought over 10 vehicles from Gabus in the past 25 years and all have been good experiences. This last experience with Steve exceeded our expectations. Steve is an honest, knowledgeable, no pressure salesman who streamlined the buying process so we were in and out quickly. We have and will continue to recommend Gabus Ford and Steve. He is a great asset to Gabus. More
by Kathy T.
Employees Worked With
December 11, 2017
Robert was great. Robert Gora was great. He was conscious of our time and did not give us the hard sell. He was thorough and listened to our wants. Robert Gora was great. He was conscious of our time and did not give us the hard sell. He was thorough and listened to our wants. More
by John Weber
Employees Worked With
Robert Gora
December 04, 2017
Best customer service ever! Absolutely the best experience purchasing a vehicle. Stephen and the rest of the staff were great and so helpful. Made the process easy and enjoyable. Absolutely the best experience purchasing a vehicle. Stephen and the rest of the staff were great and so helpful. Made the process easy and enjoyable. Will recommend Charles Gabus to everyone we know looking to purchase a car. More
by AmandaNelson
Employees Worked With
