Charles Gabus Ford
Des Moines, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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My initial call for “Premium Care Maintenance” scheduled every 7500 miles, was less than satisfactory. After showing up in person early for my appointment with the “official” document, they agreed to comple every 7500 miles, was less than satisfactory. After showing up in person early for my appointment with the “official” document, they agreed to complete 50% of the items listed. But the service reps were polite and helpful, although I felt that if I did not ask the specific question, I would not receive answere More
Terrible Dealer!!! They will mark up a vehicle over MSRP!! This practice is illegal in some states and is very unethical. Everybody needs to make money but to take advantage of the consumer like that i MSRP!! This practice is illegal in some states and is very unethical. Everybody needs to make money but to take advantage of the consumer like that is terrible!! Especially in these times!!! More
Best new car at the best dealership I’ve ever known. Stephen took care of me, and helped me find the perfect car to take care of me. Stephen took care of me, and helped me find the perfect car to take care of me. More
Everybody was great to work with. So far we love our truck. This was the second vehicle we have purchased here. Will be back Thank you truck. This was the second vehicle we have purchased here. Will be back Thank you More
The detail shop did a very poor job of cleaning. The rear seat belts were covered in dust that then cover the seat when pulled out. The under carriage was covered in dirt and rocks. seat belts were covered in dust that then cover the seat when pulled out. The under carriage was covered in dirt and rocks. More
I went to a chain repair shop 2 times to get my air conditioner fixed. It was ridiculously expensive and did not last either time. When I took it back because it wasn’t working, they charged me more. I conditioner fixed. It was ridiculously expensive and did not last either time. When I took it back because it wasn’t working, they charged me more. I took my Escape to Charles Gabus Ford Service and they (Evan) fixed it for half the price and with a 2 year warranty! It’s not hot enough for me to really test it out but I’m relieved I have a warranty! It was a great experience! More
We bought a nice used vehicle in July, and have had to recently pay $4,000 to fix major problem s with the motor...in less than 6 months. This was a problem the vehicle already had. This is not good busin recently pay $4,000 to fix major problem s with the motor...in less than 6 months. This was a problem the vehicle already had. This is not good business. Beware! I won't shop there again. More
David Geyer, Tyler Rainey, Rob in finance and Britton with delivery were all a real pleasure to work with. They made the entire process seamless & made me feel comfortable about my purchase every step of with delivery were all a real pleasure to work with. They made the entire process seamless & made me feel comfortable about my purchase every step of the way. I definitely recommend this great team of professionals and will definitely be returning for future vehicle purchases. More
I truly enjoyed getting my new car from Charles Gabus Ford. My salesman Andy and everyone else that helped with the process made getting my new car a joy. I couldn't be happier. Charles Gabus Ford w Ford. My salesman Andy and everyone else that helped with the process made getting my new car a joy. I couldn't be happier. Charles Gabus Ford went to another dealer to get the exact car I wanted and it was love at first sight!! Thank you for going over and beyond to make this sale. I will tell everyone I know about Charles Gabus Ford. I am so excited to be driving around in my new Ford Explorer Platinum package. More