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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

February 03, 2023

I had a headlight out and drove in without an appointment. They got me right in and replaced the bulb. Excellent service More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Rubenking
February 01, 2023

Went in to look at a Ford Explorer ST, they didn’t have one in stock, but one was coming shortly! So talked to Steve Sanders- he is the best! It was worth the wait. More

by catbri2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Conant
Apr 26, 2023 -

Charles Gabus Ford responded

Hi, we appreciate your feedback! Safe travels!

January 14, 2023

I love Charles Gabus Ford and particularly Steve Sanders. We have purchased multiple vehicles from him. His customer service is outstanding. I would recommend him to anyone. More

by Janet Boyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Very easy to deal with. Steve was awesome, very transparent and honest. No complaints, highly recommended More

by Mcclemons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Conant
December 27, 2022

Buying a car from Gabus is one of the best that I have had. Our sales guy Steve was the best and the finance guy Dylan was great. Everyone there treated us like family. They also gave us exactly what w More

by Vickidearduff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

This was the best experience at a car dealership that I have ever had. They got me harder to get Bronco Raptor and the process was seamless even gave me way more for my trade than expected I will defini More

by Lirpa 1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

Quick turnaround, Knowledgeable Tech Support, Friendly staff. I waited over a year and a half for the Lightning and I am not disappointed! More

by cpow83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

This is the 7th Ford Escape that I've purchased at Charles Gabus Ford. Every experience with Steve Sanders has been great More

by Jenny Sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

I had the best salesman from the start. He was very accommodating and listened to my needs. 5 stars on communicating 5 stars on process. I would recommend Anthony Graham as the guy you want More

by Cargal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Conant
November 05, 2022

Called in to order a Bronco Raptor and was told $30,000 over msrp. Why would anybody buy something from this dealership with that kind of price gouging. After I said I was unwilling to pay over msrp I was More

by Mma6483
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Christensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2022 -

Charles Gabus Ford responded

Thank you for taking time to send a message about your call referring to the Bronco Raptor. It is definitely one that we have had lots of interest in. Unfortunately, with the limited number of that trim being built they do bring a premium. Depending on where you look in the country we've seen them priced as high as $100,000 over MSRP. We are here to help if you need us in the future.

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