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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

May 15, 2023

I always have the very best experience at Charles Gabus Ford. They never disappoint me! More

by 2b1twb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Charles Gabus Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 08, 2023

Gabus Ford completed the routine and required maintenance tasks within the time estimated at the prices quoted before the service began. This dealership has been a consistent and dependable source of servic More

by rvsnyder22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
May 10, 2023 -

Charles Gabus Ford responded

Hi, we appreciate your feedback! Safe travels!

April 16, 2023

Thy were all awesome. Had one dealership tells we could not do a chang byt Steve and company is making it happen! More

by Kblink88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Charles Gabus Ford responded

We are happy we could make your experience a positive one!

April 13, 2023

Steve and everyone at Gabus were great. Great people to work with, and very knowlegeable. Steve made sure I could get the car I wanted. Thanks you all. More

by pshoesing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Lichity
Apr 26, 2023 -

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 07, 2023

Steve and everyone at Gabus were awesome always fun getting a new vehicle Thanks so much More

by Dephillipssue
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

April 07, 2023

We purchased a 2023 Ford Maverick from Steve/Charles Gabus Ford in April 2023 and the entire process- and all employees we worked with - were exceptional. There was no pressure, pricing was fair and un More

by Wkbirchard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britton Ankrum -5 Stars , Kelly Cornish (retired) 5 Stars, Billy Conant
Apr 25, 2023 -

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 31, 2023

I’ve been a customer for years and will continue to be. Fair deals, great staff ! More

by Harprick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Conant
Apr 25, 2023 -

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

March 26, 2023

As always. Our sales person is the best. Always had a great experience working with this dealer. Keep up the good work. More

by Mamoakers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Conant
Apr 25, 2023 -

Charles Gabus Ford responded

Hi, we are happy we could make your experience a positive one! Safe travels!

March 24, 2023

Great people to work with, very knowledgeable every step of the way, from sells to finance makes you feel at home. More

by danlibbyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

February 09, 2023

Raptor R, worth the wait, its a Rocket and my second Raptor. As usual Gabus knocked it out of the park, Steve and Noah are great to work with, probably the 15th vehicle I have purchased from them. More

by Bobf3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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