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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

June 13, 2023

Steve was super great to work with! He was able to find me exactly what I was looking for in the price range that I needed! Leasing my first car was such an easy and stress free experie More

by reillymason70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Steve is amazing , every thing was smooth and painless. I ran into registration issues and they went above and beyond to take care of me. My dealer and sales guy for life , we highly recommend for anyone w More

by Trang_nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

We were very pleased all around with Charles Gabus Ford. Our salesmen Todd Dishman and Steve Sanders were courteous, knowledgeable, and accommodating. We couldn't have asked for better. The service depart More

by rondebvoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian in tech. 🙂
June 04, 2023

Steve was amazing, he was very transparent and honest with our trade in and all of our options that best fit us. Will definitely come back to buy from Steve. Charles Gabus Ford thumbs up for me!! More

by Chevyguy89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2023

Great buying experience ! Highly recommend contacting Steve for your next vehicle. Billy and Mark made closing painless. Quickest we have ever closed on a vehicle. Give th More

by kksteven
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Billy Conant
May 27, 2023

Steve has always taken care of me. I always go to him when ever I have any car needs. I can always count on him. I have purchased 4 cars from him and will continue to do so. More

by BrittonA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Wolter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Conant
May 30, 2023 -

Charles Gabus Ford responded

Hi Brittona, thank you for leaving such a great review and high star rating.

May 27, 2023

Steve helped me pick out the right car for me. He was kind and courteous. Great man. More

by BrittonA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

everything was excellent and a very kind team over all. The whole experience was amazing More

by Ianl1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Charles Gabus Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 18, 2023

David at Gabus Ford was great to work with as we bought our new Escape. Wanted some special features, so had to wait a bit for our vehicle to be built. David keeps us updated. Really very happy with our ne More

by rem148
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 16, 2023

Steve at Charles Gabus Ford was absolutely amazing and our finance guy Randy was very patient and walked me through everything being a first time car buyer! More

by Hunter12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Charles Gabus Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Charles Gabus Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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