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Charles Gabus Ford
Des Moines, IA
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 546 reviews
August 25, 2023
Didn't like how fast they where cleaning out my trade in as I missed some items. The dealer helped move stuff from one truck to the other and scratched my bed on the new truck. as I missed some items. The dealer helped move stuff from one truck to the other and scratched my bed on the new truck. More
by haugen.duane
August 22, 2023
Had an oil change and tire rotation completed on my vehicle. While there I also received some help on the use of my stereo/IPhone connection. Staff were all courteous and helpful as usual. vehicle. While there I also received some help on the use of my stereo/IPhone connection. Staff were all courteous and helpful as usual. More
by Wkbirchard
Employees Worked With
Trevor Schutt (set up for oil change and tire rotation) - - Britton Ankrum ( stereo/IPhone set-up). Both were excellent!!
August 22, 2023
The dealership was very accommodating and helpful through the buying process. They treated us as if we bought a brand new vehicle and not a nine year old vehicle. They were efficient from start to finish! the buying process. They treated us as if we bought a brand new vehicle and not a nine year old vehicle. They were efficient from start to finish! More
by Jsuehl
Employees Worked With
August 15, 2023
We took our truck there to fix. Got it home after they said they fixed it and it still was having the same problem. Took it there again and they still claimed it was fixed. Went Got it home after they said they fixed it and it still was having the same problem. Took it there again and they still claimed it was fixed. Went to another auto mechanic the next day and they fixed it on the spot. Charles Gabus had no idea what they were doing. Do not go here. More
by Ckinney
Employees Worked With
Did not know name
August 11, 2023
Stephen was professional and courteous as well as knowledgeable. With his 20 years of experience at this dealership, he did an excellent job on getting the vehicle ready. We were in an out of there knowledgeable. With his 20 years of experience at this dealership, he did an excellent job on getting the vehicle ready. We were in an out of there within two hours. A very good buying experience! More
by wholaday21
August 09, 2023
Three bids on tires for my 2019 Ford Escape. Gabus Ford actually low bid disproving belief dealerships are more expensive. Quality quiet Uniroyal tires. Prompt courteous service. Couldn’t be Gabus Ford actually low bid disproving belief dealerships are more expensive. Quality quiet Uniroyal tires. Prompt courteous service. Couldn’t be more pleased. More
by williamtigue07
Employees Worked With
Don’t know names
July 28, 2023
Our experience at Charles Gabus Ford was great. They were able to put us in a new car which we love. They were able to put us in a new car which we love. More
by Jmbjo6
