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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

October 04, 2023

Since dec 2019 gabus has done the maintenance on our 2020 explorer. Always good service. Usually can get in quickly. More

by khoulding76
Service Price Transparency
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Yes
Employees Worked With
Greg Gioffredi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Freeman
October 02, 2023

Service Department was awesome! We needed quick help with our tow vehicle and we got it!!! More

by JRH
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Yes
Employees Worked With
Michelle Hays and service tech Phil.
September 27, 2023

Alway work with service adviser Michael Dabney. He always goes above and beyond for the service I need. Today was no exception. Thank you for this outstanding customer service More

by knoxman2
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Yes
Employees Worked With
Michael Dabney
September 26, 2023

They were friendly, knowledgeable, good selection, not pushy, we will go back for our next purchase. More

by bryan.c.davies
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Recommend Dealer
Yes
Employees Worked With
Anthony Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

I got very good fast service while I had a good cup of coffee! In the waiting room. More

by Larry
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Recommend Dealer
Yes
Employees Worked With
Jacob Longden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Sep 25, 2023 -

Larry responded

I got good fast service and a free car wash while I had a good cup of coffee in the waiting room. Also, tech took my air filter apart to show me how dirty it was so I could decide if I wanted to replace it.

September 16, 2023

Great team and job. Problem was solved with a diagnosis of the problem and fixed. More

by dscully075
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Recommend Dealer
Yes
Employees Worked With
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Davis
September 16, 2023

The salesman and finance person were both very nice. They treat you with respect and courtesy. More

by Huwee
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Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

The maintenance staff is respectful of my time. Work is completed in a timely manner and I am kept informed of progress via text messages. More

by ChasHorse
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Yes
Employees Worked With
Tanya
September 09, 2023

Great people to work with. The selection, price and trade price all worked out well More

by RollieSchultz
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Recommend Dealer
Yes
Employees Worked With
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Longden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

Robert always knows me by name. Michelle is always willing to figure out what is going on with my vehicle. Pleasant to work with. More

by brace.babcock
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Recommend Dealer
Yes
Employees Worked With
Michelle
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