Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Great!! I recently purchased a 2014 Ford Fusion, The customer service as well as the price was superb. I had looked online and the same car was higher at ever I recently purchased a 2014 Ford Fusion, The customer service as well as the price was superb. I had looked online and the same car was higher at every other dealership. They worked with me, as I had a few issues, but I really wanted the car. Norma went with me on a test drive and Charles worked with me and I got the car without busting my budget and did not have to stay there all day. I really enjoy my car!!! In need of a vehicle, go see them, you will be glad you did !!!. More

Great Experience! We have been purchasing from Charles Boyd Chevrolet for 13 years. This is our 5th new purchase. Mr. Boyd and Mr. Orr both go the extra mile to get the We have been purchasing from Charles Boyd Chevrolet for 13 years. This is our 5th new purchase. Mr. Boyd and Mr. Orr both go the extra mile to get the vehicles we want. They know we are busy people and short on time. They have several vehicles ready for us to try out, and pull them up front for us to test drive. They never push a “sale”, they just ask and accommodate our needs. We have purchased top of the line Silverado GMC, Buick, and two Malibu’s. Our most recent May 2016 visit we bought two new vehicles at the same time. They made sure to teach us all the new state of the art technology and safety features. Thank you Charles Boyd for making our vehicle buying experience easier. Mitchell and Stephanie Bowen More

Over the Top...Above and Beyond My Husband and I recently purchased a 2013 Chevrolet Silverado from Charles Boyd Chevrolet Cadillac Buick GMC. Norma Madrigal met us on the lot and i My Husband and I recently purchased a 2013 Chevrolet Silverado from Charles Boyd Chevrolet Cadillac Buick GMC. Norma Madrigal met us on the lot and impressed us immediately! She was very knowledgeable about every aspect of every truck we looked at. She was beyond awesome! After Bobby (my husband) found his dream truck, she took him on the test drive. When they returned, he was hooked! Our plan was to get our affairs in order and come back to make the purchase. That wasn't necessary. Mr. Boyd came out, gave us some options and between Norma, Mr. Boyd and Bobby Orr, he left there driving his new truck. This was definitely the best experience we have ever had when purchasing a new vehicle! Everyone was so professional, courteous and most of all, friendly! We were treated with the utmost respect! I would recommend Charles Boyd Chevrolet Cadillac GMC to anyone interested in buying a car, truck or SUV. Norma drew us in with her winning personality. I also commend Charles Boyd. I know of no other lot where the owner comes out and helps in any way possible to get you in your dream truck! Thank You Norma, Bobby & Charles for making our day!!!!! You made it all so easy! More

"Outstanding Experience" I recently purchased a 2015 Chevrolet Tahoe LTZ 4WD from Charles Boyd Chevrolet Cadillac Buick GMC in Henderson, NC and the entire process far exceede I recently purchased a 2015 Chevrolet Tahoe LTZ 4WD from Charles Boyd Chevrolet Cadillac Buick GMC in Henderson, NC and the entire process far exceeded expectations. I originally spoke with John Cash and he was able to work a price that was close to what I expected to pay for the vehicle - in fact he lowered the asking price a couple of thousand dollars over the phone. A couple days later I received a call from Brian Boyd and agreed to come to the dealership to finalize the purchase (after a few minutes of face-to-face "negotiation"). We agreed on a price that was fair to both sides and the deal was completed. Bobby Orr completed all necessary paperwork in a timely manner. Norma Madrigal handled delivery of the vehicle flawlessly and was extremely knowledgeable about all aspects of the Tahoe. I detected a noticeable vibration upon my drive home and a service appointment was arranged to "Road Force" balance the tires. Heather Swingle arranged a convenient time for me to bring the vehicle for service. Ronnie Wilkins made sure the correction was completed and I was satisfied with the service. Every individual with whom I interacted exhibited a professional, yet personable, demeanor. I have purchased more than 30 vehicles over the years and this experience ranks as one of the best! As Mr. Boyd himself told me when I picked up the vehicle "you are now part of the family". That describes my experience well - Charles Boyd Chevrolet Cadillac Buick GMC makes you feel like part of the family! More

Great Service experience Recently got my Buick Encore serviced here and had a great experience. Makes me wish I had purchased it here instead of Hendrick in Cary, which to me Recently got my Buick Encore serviced here and had a great experience. Makes me wish I had purchased it here instead of Hendrick in Cary, which to me has horrible service. Would highly recommend and much closer to my home too. Just wish they had extended hours. More

Great Buying Experience John Cash provided excellent customer service! Trust, transparency, honesty, and cheerfulness characterized my buying experience. I was able to find John Cash provided excellent customer service! Trust, transparency, honesty, and cheerfulness characterized my buying experience. I was able to find just the right car at just the right price. More