Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Excellent Staff Everyone I dealt with at the dealership was extremely helpful! Logan was a constant professional and worked extremely hard to get me the deal I needed Everyone I dealt with at the dealership was extremely helpful! Logan was a constant professional and worked extremely hard to get me the deal I needed on my new truck! More

Bought an Acadia then had the EPC done This was an out of the blue purchase. I have to say this was the fastest no hassel purchase I have ever made. Logan did a great job! Great experience This was an out of the blue purchase. I have to say this was the fastest no hassel purchase I have ever made. Logan did a great job! Great experience!!! The service center was fast, clean, and everyone was very polite & professional!!! More

Excellent Service I would highly recommend this dealership to anyone. I bought my first car at Charles Boyd, a used Toyota Tacoma with 178k miles. Because it was my fir I would highly recommend this dealership to anyone. I bought my first car at Charles Boyd, a used Toyota Tacoma with 178k miles. Because it was my first car and it had so many miles I wanted to make sure that I asked all the right questions. Logan and Brian were very patient with me and were very upfront and answered all my questions. Everyone I interacted with was very friendly and went out of there way to make me feel welcome even if they were not involved in the sale. When it is time to buy my wife a new car, this is the first place I will look! More

Fees = Boo Pretty typical dealership. I had contacted them about a 2016 Silverado and they got to within $300 of where I needed to be. Of course, they wanted t Pretty typical dealership. I had contacted them about a 2016 Silverado and they got to within $300 of where I needed to be. Of course, they wanted their "doc" fee but I refuse to pay ANY fees above my taxes and tags. The negotiations went on for approximately 1 week. One guy would call, then another (manager), then another (super manager), then another (Mr. Boyd), then another (president of managers?). Mr. Boyd was a little snippy on the phone, so I decided then and there that I would not buy from them. I recently reviewed them on another site and mentioned my disgust with their doc fee, and their reply was "legally they cannot remove the doc fee from the paperwork". I challenge them (or anyone else) to find the law that forbids them from removing it. NC General Statute allows for reasonable documentation fees to be charged, but does not require them. Folks it's simple. Don't pay the admin, doc, closing or any other fee of a different name. IT IS PURE DEALER PROFIT. If they say they can't take the fee off their paperwork, or "we have to charge you because we charge everyone else", LEAVE. I bought a 2015 High Country with 9,000 miles on it from another dealer who did not charge any fees. If they don't charge fees, then why do others charge them? There are dealerships out there that are willing to do the right thing; just not here. More

John's Great Coming Home Experience I'm in the military and after returning home from a overseas deployment, I needed to purchase a pick-up to replace the one I sold prior to shipping ou I'm in the military and after returning home from a overseas deployment, I needed to purchase a pick-up to replace the one I sold prior to shipping out. I drove the 45 minutes to Charles Boyd GMC in Henderson and this experience was just as great as when I bought the sold pick-up 5 years ago. The staff and facility are 10 out of 10. I liked it so well, I brought my mother down 4 days later and she also bought a vehicle from Charles Boyd of Henderson, NC. No question, this is where this family buys and will continue to buy/service their vehicles. More

My first car! Yesterday I purchased my very first car. The wonderfully kind and knowledgeable staff at Charles Boyd made the event so special and worry free. The am Yesterday I purchased my very first car. The wonderfully kind and knowledgeable staff at Charles Boyd made the event so special and worry free. The amazingly friendly owner even came to congratulate me on purchasing my dream car! I would travel all the way from Chicago again to have the fantastic experience that I enjoyed at this dealership. More

Purchased again from dealership Had great experience the first time we purchased from this dealership, Had to go back. Very friendly and helpful when needed. Charles was very helpful Had great experience the first time we purchased from this dealership, Had to go back. Very friendly and helpful when needed. Charles was very helpful, friendly and answered all my questions. More

Great experience We drove 4 hours to negotiate a trade and purchase. Jon Cash made the experience stress free. We love our van; it was well worth the trip! Thank you! We drove 4 hours to negotiate a trade and purchase. Jon Cash made the experience stress free. We love our van; it was well worth the trip! Thank you! More

Great service, greater people. From the moment I sent an inquiring email until I purchased a vehicle, I was treated like a king. Amy, Thomas, and Robbie were all outstanding, knowle From the moment I sent an inquiring email until I purchased a vehicle, I was treated like a king. Amy, Thomas, and Robbie were all outstanding, knowledgeable, and caring. More

He is truly a SUPERHERO!!!! Ronnie will go to any length to ensure that you understand what's going on with your vehicle and the work needed for repairs. He was very professional Ronnie will go to any length to ensure that you understand what's going on with your vehicle and the work needed for repairs. He was very professional and when talking to my difficult warranty company he made sure I was being treated fair. Thank you for everything!!!! More