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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

May 24, 2019

Amazing Sales Experience! I spoke with Brian Boyd on the phone and when I arrived from Raleigh he had the perfect car selected for me just from my short description of my needs More

by KeriGrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
May 22, 2019

This is the BEST Car Salesman I have ever had I seen the car I wanted on Saturday after they had closed, so on Monday when I got off work at 5 I went straight there arrived around 6 .Charles Hilla More

by Awesome Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Charles Hillard Jr.
May 15, 2019

great people bad service done on my sierra took 14 sierra in for oil change throttle body and trans fluid flush .... got it back and and a several days later i noticed smoke when i started it u More

by bad service techs at charles boyd of henderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Crabtree
Jun 03, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

I apologize for this experience you've had while your vehicle was with our team. If you have a moment, please reach out to me directly at 252.915.3368 so I can discuss this with you. We want to do whatever is necessary to improve our processes so that scenarios like this can be avoided in the future. My name is Sam Hampton and I'm the Customer Experience Manager for Charles Boyd of Henderson. I look forward to speaking with you.

May 09, 2019

Go to this Guy I saw my car online and called Charles made an appointment to look at the car. Very fast service very kind guy and he did everything he could to make More

by Kqenoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hillard Jr.
April 18, 2019

Best sales agent ever. Diane made my process smooth and easy. And I was offered a great deal. I would really recommend going to Diane she very sweet and enthusiastic about More

by Tennille102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Asher
April 13, 2019

Cadillac corral I was taken back as soon as I entered the dealership the amount of Cadillacs avail to look over was nice and also Diane the sales person was amazing . More

by Ralphbeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Asher
April 09, 2019

Happy Customer My sales experience with Mr. Hillard was a very relaxed and positive one. His generosity made me feel at home. I like dealing with him because he was More

by Cmerritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hillard Jr., Tony Crabtree
April 09, 2019

Awesome Experience We can’t say enough good things about this dealership. Our sales person , John Cash was amazing. We never felt pressured and everyone went out of th More

by The Burnettes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher, John Cash
April 05, 2019

Wonderful Diane was wonderful . She helped me from day one getting my truck. All the staff was wonderful and pleasant. I recommend Charles Boyd Chevrolet More

by Day123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank , Diane Asher
April 05, 2019

Customer Service Best experience yet buying a car! Did not have to stay all day to work out the deal. Diane was wonderful. Will definitely buy my next car here! More

by Marcia222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher
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