Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
Amazing Sales Experience! I spoke with Brian Boyd on the phone and when I arrived from Raleigh he had the perfect car selected for me just from my short description of my needs I spoke with Brian Boyd on the phone and when I arrived from Raleigh he had the perfect car selected for me just from my short description of my needs. It was a seamless process and I was back to Raleigh in my gorgeous new Tahoe in no time! It was absolutely worth my drive and I would recommend this dealership to anyone! More
This is the BEST Car Salesman I have ever had I seen the car I wanted on Saturday after they had closed, so on Monday when I got off work at 5 I went straight there arrived around 6 .Charles Hilla I seen the car I wanted on Saturday after they had closed, so on Monday when I got off work at 5 I went straight there arrived around 6 .Charles Hillard met me in the parking lot and I was out of there and home buy 8. They close at 7 so Charles stayed after to show me how to work the features on the car sorry Charles but I am very thankful cause I sure would be lost. Charles you are the best. More
great people bad service done on my sierra took 14 sierra in for oil change throttle body and trans fluid flush .... got it back and and a several days later i noticed smoke when i started it u took 14 sierra in for oil change throttle body and trans fluid flush .... got it back and and a several days later i noticed smoke when i started it up and oil pressure was not not in same range as normal . long story short it was over filled with oil the throttle body was half cleaned i took it back and they corrected issues ... at this point im not sure if engine is hurt from this or not .. i talked with the the service manager and he said in his opinion it wouldnt hurt the engine being overfilled with oil, even when the owners manual says otherwise .... even if he is right i will not be going back my confidence in their service techs is gone ... at the end of our back and forth i asked to speak with Charles boyd and a younger gentleman showed up and introduced his self as a boyd he did not add any value to the situation ... just want to get this information out there so people can at least check behind these guys after a oil change or a service is performed here ..... it may save you alot of time and money . More
Go to this Guy I saw my car online and called Charles made an appointment to look at the car. Very fast service very kind guy and he did everything he could to make I saw my car online and called Charles made an appointment to look at the car. Very fast service very kind guy and he did everything he could to make I walked away happy. He worked a bunch of things out with my bank and made it happy the first day of me seeing the car and testing it out. I walked away with it in a couple hrs. He’s the best highly recommended More
Best sales agent ever. Diane made my process smooth and easy. And I was offered a great deal. I would really recommend going to Diane she very sweet and enthusiastic about Diane made my process smooth and easy. And I was offered a great deal. I would really recommend going to Diane she very sweet and enthusiastic about making customers happy. More
Cadillac corral I was taken back as soon as I entered the dealership the amount of Cadillacs avail to look over was nice and also Diane the sales person was amazing . I was taken back as soon as I entered the dealership the amount of Cadillacs avail to look over was nice and also Diane the sales person was amazing ..the sun was shining and the sky was blue and it matched Diane’s personality and eyes it wanted me to buy a blue escadle .as it worked out Diane got us into a beautiful Silver 2018 escadle that fit our budget and it was amazing how easy everything was very injoyable thanks Diane for making our dream come true More
Happy Customer My sales experience with Mr. Hillard was a very relaxed and positive one. His generosity made me feel at home. I like dealing with him because he was My sales experience with Mr. Hillard was a very relaxed and positive one. His generosity made me feel at home. I like dealing with him because he was down to earth and not pushy at all. He was referred to us by the service department by Tony Crabtree. Mr. Hillard treated you like a friend. More
Awesome Experience We can’t say enough good things about this dealership. Our sales person , John Cash was amazing. We never felt pressured and everyone went out of th We can’t say enough good things about this dealership. Our sales person , John Cash was amazing. We never felt pressured and everyone went out of their way to make us feel like our vehicle purchase was as important to them as it was to us. More
Wonderful Diane was wonderful . She helped me from day one getting my truck. All the staff was wonderful and pleasant. I recommend Charles Boyd Chevrolet Diane was wonderful . She helped me from day one getting my truck. All the staff was wonderful and pleasant. I recommend Charles Boyd Chevrolet and Cadillac dealership. Thanks Diane Wessner. Frank the finance person was wonderful he got me approved fast . They made buying a car experience very easy. Thanks to everyone More
Customer Service Best experience yet buying a car! Did not have to stay all day to work out the deal. Diane was wonderful. Will definitely buy my next car here! Best experience yet buying a car! Did not have to stay all day to work out the deal. Diane was wonderful. Will definitely buy my next car here! More