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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Call Dealership (252) 654-4086
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

July 14, 2022

Great dealership but I would like for them to do more research on how to fix my lift gate . Cadillac should have an engineering department that can diagnose the problem . More

by LHENDE3054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews
Report | Print
Jul 16, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We apologize for any inconvenience! Please feel free to call us to discuss this matter further! We will do all we can to try and help you out! Enjoy your day and we look forward to hearing from you!

July 13, 2022

Tim and Christy always take care of me. Very helpful and knowledgeable. Works me in even if they're very busy. More

by MTHOMAS27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Report | Print
Jul 14, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad we were able to get you worked in! Its our goal to make your visits as stress-free as possible! Thank you for highlighting Christy and Tim, they are key parts to our Service Team! We hope you enjoy your day and look forward to seeing you again!

July 12, 2022

Thomas was a great salesman and I will recommend him to anyone. He goes beyond the call of duty. More

by kimcch1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mosley
Report | Print
Jul 14, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! We agree, Thomas is great! Thanks so much for highlighting him! Enjoy your day and let us know if there is anything else we can help with!

July 07, 2022

Tim Hayes and service dept always treat me professionally and service my vehicles in a timely manner. More

by TONYLFERGUSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Report | Print
Jul 07, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad you found our service team to be so professional and got your work done in a timely manner! We aim to exceed your expectations! Thank you for leaving us this positive review! We appreciate it! Enjoy your evening and we look forward to seeing you again soon!

June 29, 2022

Fast polite service quality work every time I come here and great waiting area inside and out More

by THOMASK61374
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback, John Kinton
Report | Print
Jul 01, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs!

June 29, 2022

John at the service department did a wonderful job! !!! My truck was done as promised More

by SE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Report | Print
Jun 30, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic!! Thanks for this positive review and for highlighting John! He is an important part to our service team! Glad everything was done as promised! Enjoy your evening and come see us again soon!

June 28, 2022

Have bought 2 vehicles from this dealership and have been very satisfied with both of them… have done all my maintenance of both with them also… always very polite and professional More

by FRAZIERW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Report | Print
Jun 29, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

This is great!! Thank you for your business and trust in us! We always aim to exceed your expectations! Please come see us for any future needs, if its service or buying another ride!! Enjoy your day and we look forward to seeing you again soon!

June 27, 2022

Staff was very professional and friendly. Would recommend to anyone. Thanks for the good service! More

by Taterb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Andrews, John Kinton
Report | Print
Jun 28, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Thanks for the positive review! We appreciate your business and your trust in us, and are thankful for your recommendations!! Have a great day and come back to see us soon!

June 24, 2022

They were sincere and caring . Took me home and picked me up when my car was ready. More

by LINDAB2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, Tim Hays, John Kinton
Report | Print
Jun 27, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Glad you found our staff to be so empathetic!! Its our goal to make your visit with us as stress free as possible! Thanks for this positive review! Enjoy your day and we look forward to seeing you again soon!

June 21, 2022

All smiles. ... friendly very helpful showings you waiting area... relax until vehicle ready.. keeping you information on your car More

by lucillenicholas92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Report | Print
Jun 22, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs!

Jun 22, 2022 -

lucillenicholas92 responded

Good caring and honest team to do business with

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