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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

April 23, 2021

All went well, when I brought my truck in for a recall. Fast, convenient and the service representative was very courteous. Enjoyed my visit. Nice waiting room More

by BUSTERWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Apr 26, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We are so glad to hear all went so smooth and done so in a timely manner! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs! Enjoy your day and thanks again for taking the time to provide us with this awesome feedback! We love to hear back from all our customers!

April 23, 2021

Excellent experience as usual. Customer service is king here. Friendly employees and able to shuttle me to work promptly. Service finished at time promised. Highly recommend this dealership. More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback, Jay Andrews
Apr 26, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this great review and the recommendation!! We appreciate you taking the time to provide feedback! We love to hear from our customers and glad everything was done to your satisfaction! Please enjoy your day and come back to see us soon!

April 22, 2021

Steven and Bobby went out of their way to make purchasing my vehicle easy. I changed my mind several times throughout the process and they were helpful every step of the way. I wanted to purchase locally and More

by mikejonesunc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Apr 22, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is very important to us! We want everyone to be as stress free as possible! Thanks for highlighting some of our staff that made this experience so awesome! We look forward to seeing you again soon! Enjoy your day!

April 22, 2021

Staff is always personable, courteous, knowledgeable and efficient. It is comforting to know that you can trust their expert opinions and recommendations and I value Tim's input. More

by KBRANTLEY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Apr 22, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for your business and trust in us! We appreciate your feedback and thanks for highlighting some of the staff that make your visits more relaxing! Tim is pretty great! Please enjoy your day and come back to see us again!

April 22, 2021

These people do it right. If cars were not so expensive, I would visit once a month. Cannot wait to buy again. Great dealership. David Whitt More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cash, Jay Andrews
Apr 22, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We are very happy to have provided you with such a positive experience! We can't wait to help you with your next purchase! Thanks for this awesome review and taking the time to provide us with the feedback! We look forward to seeing you again soon! Enjoy the rest of your day David!

April 22, 2021

Negotiated a good deal for us both. Nice dealership with friendly staff. Would buy again from them. They really have Top notch cars for sale. More

by Tom_white150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Charles Hillard Jr.
Apr 22, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this great review! We're glad to hear you found our staff was so friendly and helpful! We are always here to get you the best deal! Come back to see us soon and enjoy the rest of your day!

April 21, 2021

Dealship was efficient courteous and friendly. Waiting area was clean by and comfortable. Service was quick . I am a returning customer and am always satisfied. More

by LKELLY004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Apr 22, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Thanks for this great feedback! Please come see us for any future needs!

April 21, 2021

Stephen very professional, knowledgeable and a joy to work with. Definitely instrumental of us purchasing a vehicle! we felt like he went above and beyond to meet our needs. More

by Powells
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Russell Boyd, Steven Holdridge
Apr 22, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

AWESOME!! 😊 We think Stephen is pretty amazing too! A key part to our team! We appreciate you highlighting him, and glad he was able to make this such a great experience for you! Thank you for taking the time to provide us with this feedback. We hope you enjoy your day and look forward to seeing you again soon!

April 18, 2021

I would like to say there are 2 people that kept my business in this dealership. John Cash and Tim Hays need to be recognized for their excellent customer service. John has gone above and beyond to kee More

by Bryanhale34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cash, Tim Hays
Apr 19, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for highlighting some of our staff that has helped make your experiences so amazing!! We agree they are awesome and a vital part to our team! We appreciate this great feedback and we look forward to seeing you soon! Enjoy your day!

April 18, 2021

I have a 2003 Chevrolet Malibu and Charles Boyd I have a 2003 Chevrolet Malibu and Charles Boyd Chevrolet Of Henderson, N. C. is the only place I use for repairs. The service staff is nice and I a More

by WESLEYB232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Dunnegan , Tony Crabtree
Apr 19, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for taking the time to provide us with your feedback! We appreciate this great review, your trust, and your business with us! Enjoy your day and come see us again soon!

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