Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

THEY DO PRETTY GOOD WORK, BUT WHEN YOU CALL THEM WITH THEIR NEW PHONE SYSTEM THEY DON'T CALL YOU BACK, THERE SHOULD BE A WAY TO SPEAK WITH SOMEONE, I HAVE CALLED THEM WITH 2 DIFFERENT ISSUES AND NO CALL THEIR NEW PHONE SYSTEM THEY DON'T CALL YOU BACK, THERE SHOULD BE A WAY TO SPEAK WITH SOMEONE, I HAVE CALLED THEM WITH 2 DIFFERENT ISSUES AND NO CALL BACK, AFTER WE HAD SPENT 9000.00 WITH THEM ON AN ENGINE YOU WOULD THINK THEY WOULD PUT ON NEW RADIATOR HOSES, THAT CAME OFF AFTER 200 MILES More

Every one was very pleasant and I would recommend them if anyone needed service on their vehicle It was a pleasure to see people with good attitude anyone needed service on their vehicle It was a pleasure to see people with good attitude More

They were very kind and professional...since I couldn't drive my car away due to a blown head gasket, and I was in transit, stranded many miles from home and destination, I just signed the title and let th drive my car away due to a blown head gasket, and I was in transit, stranded many miles from home and destination, I just signed the title and let them have the car..since the tires only had 200 miles on them...and the windshield was put in 3 days prior hoping that maybe some good could come out of a bad situation.. More

I called, told them the services that I needed. An appointment was made. I dropped my vehicle, within a few hours it was ready to be picked up. appointment was made. I dropped my vehicle, within a few hours it was ready to be picked up. More

Buying a vehicle at this dealership was an absolute pleasure...the owner and his employees made me feel like family, unlike any dealership I've ever been to before. I highly recommend doing business pleasure...the owner and his employees made me feel like family, unlike any dealership I've ever been to before. I highly recommend doing business with them. More

I had my Tahoe serviced recently at Boyd Chevrolet and I was pleased as usual. The staff is friendly and professional. I also had a small repair done to my door handle. The shop staff are also friendly and was pleased as usual. The staff is friendly and professional. I also had a small repair done to my door handle. The shop staff are also friendly and professional. They got the job done in a timely manner. The waiting area is comfortable but a bit chilly. All in all it's a great place to do business. More

I was late for my appointment due to work schedule and they still accommodated me! They were done in less than 1 hr! Great service. they still accommodated me! They were done in less than 1 hr! Great service. More

In the past I have been very pleased with their service, but this visit wasn't up to par. First of all relatively simple issues took 4 hours to complete - an oil change, wiper replacement, new battery, and but this visit wasn't up to par. First of all relatively simple issues took 4 hours to complete - an oil change, wiper replacement, new battery, and air conditioning charged. Next, because of an earlier visit I asked that they made sure they reset the tire sensors (they were not reset earlier and when I had a leaking tire, the sensors indicated the wrong tire). I was told they were already reset, then just before I left they came running in to get my key fob so they could reset them so I assume they were not going to reset them again. Next, when we had the battery changed, my husband specially asked for the old battery because he could use it on the farm. They did not give it to us. They also did not reset the electrical items in the car such as the date, time, etc. A dealer should do that as even a auto supply will do that and put the car back as it was. Just sloppy work and attitude toward the job we thought. The cost was very high too and were for charged for items (like installing the battery) that other places do free. More

Courteous , efficient, and friendly quickly diagnose the problem and corrected it . Made me aware of a few things that will need to do in the near future. . Corrected my tire pressure with out me asking . problem and corrected it . Made me aware of a few things that will need to do in the near future. . Corrected my tire pressure with out me asking . More

Everyone was so friendly and helpful . Diane went the extra mile and worked with Tin in service to make sure the car we were looking at would work for our purposes extra mile and worked with Tin in service to make sure the car we were looking at would work for our purposes More