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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

July 07, 2021

The salesman, Stephen was so nice and very professional and found me the perfect vehicle also Bobby in finance was great and got me a great deal. More

by Tess65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Steven Holdridge
Jul 07, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our entire team works hard to work with your budget and get you the best deal! We're always here with the same great service whenever you need service or another vehicle! Thanks for providing this great feedback, and for highlighting Steven & Bobby!! They are vital parts of our amazing team!! Enjoy your new ride and the rest of your day! We look forward to seeing you again soon!!

July 07, 2021

Mr. Kinton was professional and courteous. He promptly followed up and informed us of any necessary changes. The quality of service was exceptional. We will definitely return to this service department. More

by Valerie
Recommend Dealer
Yes
Employees Worked With
John Kinton
Jul 08, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We totally agree John is great!! Definitely a key part of our amazing team!! Thanks for providing us this wonderful feedback and highlighting Mr. Kinton!! We love hearing back from all of our customers and so glad your experience was so great! Enjoy your day and we look forward to seeing you again in the near future!

July 07, 2021

Service was great I went in for an oil,change my tire monitors were not working and i didn’t ask but they checked it out and got it working again. Thank you for the service you provided for me. More

by joe_scott58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell J Allen
Jul 08, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our staff is committed to providing each of our clients with the best automotive experience! We truly aim to exceed your expectations, so it's good to hear your experience with us was so awesome!! Thank you for choosing Charles Boyd of Henderson, enjoy your day and come back soon!

July 06, 2021

Quick and easy and handled all of my needs with my oil change and recalls! Made my appointment over the phone and was easy to work with getting me the day and time I needed with my busy schedule. More

by SRIGGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Jul 07, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you! We always love to hear back from our clients and we're glad you had such a positive experience with us! Come see us again soon!!

July 06, 2021

I was very pleased that they were able to fix my car in less than 24 hours. And John was very friendly and helpful. Would be happy to recommend them. More

by davis.mildred9@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Jul 07, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It is great to hear everything was done quickly and to your satisfaction!! Thanks for highlighting John, we think he is pretty awesome too!! We appreciate your feedback and thank you for any recommendations! We love to hear back from all of our customers! Please enjoy your day and come see us again soon!

July 05, 2021

Was one of the best car buying experiences we have had so far, with us buying multiple GM products over the years. The Staff was knowledgeable, polite and prompt, I would recommend any one buying a GM or use More

by Tahoe21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Jul 06, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there, thank you; we appreciate your encouraging feedback! We set high expectations for ourselves so it’s gratifying to hear how great your experience with us was! Congratulations on your amazing new vehicle! We hope you enjoy it and your day, and we look forward to seeing you again!!

June 30, 2021

Excellent service! Getting an appointment was easy and convenient. The service was completed in a timely manner. The waiting area was comfortable , pleasant and clean. More

by JOSELYNKEARNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Jul 01, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We always aim for a stress free and pleasant experience!! So glad we were able to exceed your expectations! Thanks for leaving this great review, we love to hear back from all our customers! Enjoy your day and come back to see us soon!

June 29, 2021

Customers are treated the way customers want to be Customers are treated the way customers want to be treated - with respect and professionalism. They explain clearly what work is needed and what it More

by BHARRIS011
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Jun 29, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there we strive for 100% satisfaction!! And it is great to see you had such a positive experience at Charles Boyd Chevrolet of Henderson! Thank you for taking the time to provide us with this awesome feedback! We love to hear back from our customers! We hope you enjoy your day and look forward to seeing you again soon!

June 29, 2021

I got an oil change but after it was completed they said I would need three filters but told me after the fact. I wish they would have said something before they completed the oil change since I'm going to More

by Goldielocks74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Jun 30, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're sorry to hear that your experience with our team was not been 100% satisfaction - We aim to exceed your expectations so if you feel that there is anyway for us to work with you, please reach out to our Customer Experience Manager at 252.915.3386 at your convenience.

June 25, 2021

Best customer service we have ever experienced! Always excellent experience More

by TNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree
Jun 28, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for theses great words! We certainly appreciate them! Enjoy the rest of your day and come see us again soon!

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