Back

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

not yet
rated
1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

Directions

By Type

Showing 1,009 reviews

July 20, 2021

Brought my Cadillac in for oil change and tire rotation Mitchell took care of me right away also had a problem with one of the headlights Mitchell explain to me what needed to be done and I will set up an More

by JimmyZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell J Allen
Jul 21, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Wow, we're glad you had such a wonderful experience with us! Thanks for highlighting some of our staff that helped make this experience so great! We appreciate this awesome review! Enjoy your day and we look forward to seeing you again soon!

July 20, 2021

Thanks for the help. Not the car I wanted but it is what I need. I wanted luxury but price for cars I really wanted were rediculus More

by Bella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Thomas Mosley
Jul 21, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our entire team works hard to work with your budget and get you the best deal! We're always here with the same great service whenever you need service or another vehicle! Come back to see us again! And please enjoy your day!

July 20, 2021

Great sales & service! Located a great used car for me & got me in and out fairly quick. Also repaired air conditioning in very timely manner. More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hillard Jr., Tony Crabtree, Charles O'Hara
Jul 21, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It is great to hear everything was done quickly and to your satisfaction! It's our commitment to ensure quality customer care! Thanks for providing this great feedback, we love to hear from our customers! Please enjoy your day and be sure to come see us again!

July 19, 2021

Fast and friendly people. The process was quick and easy. Definitely would go back to them for another of my vehicle purchases. People are very helpful in getting u what u need More

by Dave1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Thomas Mosley
Jul 19, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our entire team works hard to work with your budget and get you the best deal! We're always here with the same great service whenever you need service or another vehicle! Thanks for leaving this great review and we look forward to seeing you again soon! Enjoy your day!

July 16, 2021

Excellent dealership. Sales & Service. I have been a customer for more than 35 years. Never a complaint. I trust them to take care of my vehicles. Charles Boyd is a great businessman and a good friend. More

by Garland Elliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Jul 16, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you so much for your many years of business and your trust in us!! We appreciate this awesome review! It's always a pleasure to hear back from all our customers! Please enjoy the rest of your day Mr. Elliott and we look forward to see you again soon!

July 16, 2021

Until they fix my problem i realy don't have nothing good to say because paid them 1700 hundrud car still not fix took back for them to fix it again More

by eturner19555
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I talked to some one in the service dept
Jul 19, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're sorry your experience with our dealership was less than ideal. We would like to discuss this further, when you have a chance please contact our Customer Experience Manager at 252.915.3368 at your earliest convenience. Thank you.

July 12, 2021

Any dealer can sell a car. It’s the service department that makes you come back to buy your next car. I trust these guys and that’s priceless! More

by DONNA.COLEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Jul 12, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you so much for your trust in us! We greatly appreciate you, your business, and your positive words! Enjoy your day and come back to see us again!

July 12, 2021

Went smooth , just needed a state inspection,,didn’t take long at all , people work there friendly and seemed to be focused on customer service More

by bob.stearns1532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Jul 12, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad we were able to exceed your expectations with the friendliness and timely manner! We aim to please! Thanks for taking the time to provide us with this feedback, we really appreciate it and hope to see you again soon! Enjoy the rest of your day!

July 09, 2021

Told me that it would take a about hour to replace recall part. I was in and out in about half hour. Great service. Thanks More

by jimmyowen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Jul 09, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for your positive words, we love to hear back form our customers! We hope you enjoy the rest of your day! Come see us again!

July 08, 2021

Courteous, personable, professional, proficient - the whole team. Mr. Boyd even greeted me and offered any assistance needed to ensure his organisation was providing the best service possible. More

by GERIJACKSOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Jul 08, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're happy to hear you had such a positive experience with our team! Your satisfaction is our top priority! We hope you come to see us again soon!

...
31
...