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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

August 06, 2021

My vehicle was serviced by a professional mechanic. The wait time was a little longer than expected but they got the job done. Will be back for my next scheduled service when due More

by TINAWILKINS1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Aug 06, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for your business and your trust in us! We look forward to seeing you again in the future hope you have a good evening!

August 05, 2021

The staff are always friendly and helpful. From the person that answers the phone to the people in the service department. The Service center is immaculate. More

by Jeannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Aug 06, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to let us know how we did, we love to hear back from all our customers. We hope you have a great day and hope to see you again soon!

August 05, 2021

The customer service was courteous. The work provided on The customer service was courteous. The work provided on the car was thorough and the price was competitive. I would recommend this dealership to a More

by ETHELWALSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Aug 06, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this great review! And any recommendations are greatly appreciated!! We are so glad you had such a great experience with us! Hope to see you again soon!

August 04, 2021

Very friendly and professional staff! Kept me updated about my car being serviced. Will definitely be going back when needed! Highly recommend! Bonus: loved the old blue Chevy truck on showroom floor! Go More

by Ldtharrington64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback, John Kinton
Aug 05, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there, we are very happy to have provided you with such a positive experience! We aim to exceed your expectations! Thanks for the great review and we definitely appreciate your recommendations! And the old Chevy is Amazing!! Enjoy your day and we look forward to seeing you again soon!

August 03, 2021

Very friendly and welcoming. Dealership was very clean. Like the small town feel. Was not car shopping but the inventory is low. Will return for future service More

by lilred27587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Aug 03, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

August 02, 2021

Great service and friendly staff. I felt very welcoming and was even offered snacks and water. They came out and helped me set up my new vehicle and answered all questions. Thanks so much. More

by Kayrntaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hillard Jr.
Aug 03, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We offer the same friendliness and excellent customer service if you are buying or having service done! We appreciate your business and this great review! Please enjoy your new ride and we look forward to seeing you again soon!

July 30, 2021

Great service at parts counter. Friendliness people with smiles. Willingness to help and resolve the issue. Positive feedback. Cleanliness of show room and waiting room. More

by GLEMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback, Jay Andrews
Jul 30, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Yes, our parts department is an important key to our team and they are pretty awesome! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! And thanks for the great review!

July 30, 2021

I got ripped off in my opinion paid 2675 dollars for a repair and car still not fixed ac was not coming out of vents same way when I picked it up said was fixed now they say they can't get parts to fix i More

by Segentry1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kinton
Jul 30, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're sorry your experience with our dealership was less than ideal. We would like to discuss this further, when you have a chance please contact our Customer Experience Manager at 252.915.3368 at your earliest convenience. Thank you.

July 29, 2021

My sales Rep (Mr Thomas) is very professional Kudos goes My sales Rep (Mr Thomas) is very professional Kudos goes to him...for such an outstanding job working with me. 😂My desire was meet...Lexus ES 350 � More

by ricks.bobbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Thomas Mosley
Jul 30, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Love this review!! We are so glad you had such an amazing experience with us! Thank so much for highlighting Thomas, he is great! Please enjoy your Lexus and come see us again!

July 28, 2021

They have a great staff and the service was also great. I would recommend this dealership. Staff was friendly and knowledgeable. With the overall experience, I will return to dealership. More

by tmatthews2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy, Tim Hays, Jay Andrews
Jul 29, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for this great review!! We love to hear back from our customers and are so glad you had such a great experience with our team! Please enjoy the rest of your day and come see us again soon!

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