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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

August 31, 2021

Great service. They let me know what needed to be fixed and they fixed it. Fast service. I was treated like a customer and not a number. I really liked that More

by landpjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Christy Stainback, Jay Andrews, John Kinton, Mike Allen
Sep 01, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad to hear we were able to exceed your expectations! And do so in a timely manner! Thanks for taking the time to leave us this great review! We really appreciate it and hope you enjoy your day! Come see us again soon!

August 29, 2021

I came for my appointment a week early, my fault, and they worked me in and I was gone quickly. They were great and I will be back More

by LAMONDHODGES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Andrews
Aug 31, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

AWESOME!!! It is great to hear everything worked out, and was done quickly & to your satisfaction! We appreciate you taking the time to provide us with this wonderful feedback! Please enjoy your day and we look forward to seeing you again!

August 27, 2021

Awesome service…friendly staff. Clean waiting area. Awesome…awesome…awesome…out of this world…simply amazing and out of this world. I highly recommend them… More

by Claudie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Aug 27, 2021 -

Claudie responded

Awesome service…friendly staff…

August 26, 2021

It was a spectacular experience for me to go to Charles Boyd’s Dealership. Diane Asher was determined to get me a vehicle. SPECTACULAR!!!!!!!!!!!!! YES!!!! More

by cheetagreen73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Asher
Aug 26, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

WOW!!! Thanks for this Awesome review! We totally agree, Diane is Amazing and an important key part of our Sales Team! So glad you had such a great experience!!! Thank you for choosing Charles Boyd and trusting us! We appreciate your business! Enjoy your day and come back to see us!

August 25, 2021

My recent service visit was great. The service manager was very nice and made me feel like a valued customer. That meant a lot. Great service. More

by THEREVUNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Aug 25, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad to hear we were able to exceed your expectations! We appreciate your great feedback! Please enjoy your day and come see us again soon!

August 24, 2021

John and Tim were professional, courteous, and helpful. It was my first time to the dealership. It was for an airbag recall but I had the oil changed and tires rotated also. More

by Fonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays, John Kinton
Aug 24, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for highlighting John & Tim! They are key parts to our awesome service team! We appreciate you taking the time to leave us this great review! Please come back to see us soon!

August 21, 2021

I had a great buying experience,Diane our salesperson I had a great buying experience, Diane our salesperson was awesome! I was able to get the car that I wanted and did not take a long drawn out process More

by huntvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher, John Cash
Aug 23, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Glad we were able to exceed your expectations! Thanks for highlighting Diane! She is great, we do agree! Congratulations on the new car! Enjoy it and the rest of your day, and we look forward to seeing you again soon!

August 19, 2021

Great friendly service.. right on time! Couldn’t be happier with the service . I will be returning for next service update when due in fall More

by K Crutchfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Allen
Aug 20, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad we were able to exceed your expectations and do so in a timely manner! Thank you for your positive words and we look forward to seeing you again soon!

August 19, 2021

Tony and all of his team is excellent in the service department they’ve always went out of their way for each and everything that I’ve asked him to do!! They do a great job!!!! More

by hchumney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Aug 20, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We aim to exceed your expectations!! Thanks for these positive words and for highlighting Tony & the service team! We agree, they all are great! Please enjoy your day and come see us again soon!

August 18, 2021

Thomas Mosley was our salesman and he was great. He wasn’t pushy when we left to go look at other cars and was great to work with when we came back a couple of days later. More

by gotarheels100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Thomas Mosley
Aug 18, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for taking the time to leave this wonderful review and for highlighting Thomas! We agree, he is a key part of our awesome sales team! We are so glad you came back! Thank you for your business and trust in us! Enjoy the rest of your day and come see us again soon!

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