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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
November 07, 2021
I wasn’t given a loaner as promised. Kept truck for 2 1/2 days. Drove 40 miles but only reported 10 on the invoice. One issue was not fixed. I won’t be returning for any additional repairs. days. Drove 40 miles but only reported 10 on the invoice. One issue was not fixed. I won’t be returning for any additional repairs. More
by Valinda Gardner
Verified CustomerEmployees Worked With
Tim Hays
November 03, 2021
Very good experience. The service staff was extremely friendly and helpful. They were quick and did a great job. Thank you for making me feel welcome. friendly and helpful. They were quick and did a great job. Thank you for making me feel welcome. More
by Ehjackson5
Employees Worked With
Christy Stainback, Mike Allen
November 02, 2021
Great staff, great service. I would recommend them to anyone driving a Chevy car or truck anyone driving a Chevy car or truck More
by Arnoldthegreat39
Employees Worked With
Tony Crabtree, Charles O'Hara, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, Meagan Harris, John Kinton, Mike Allen
November 01, 2021
Professional staff always quick to respond, schedule, and service your vehicle. They suggest and provide coupons when available for additional savings. service your vehicle. They suggest and provide coupons when available for additional savings. More
by PTYLER4
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton, Mike Allen
November 01, 2021
Everyone treats you very nice. They all great you with smiles. Charles Boyd has excellent customer service & does a phenomenal job with fixing your car. Wonderful place. smiles. Charles Boyd has excellent customer service & does a phenomenal job with fixing your car. Wonderful place. More
by lfulcher440
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton, Mike Allen
October 29, 2021
Patronage is always the best. The only complaint that I had is that my truck, my new truck did not come with all weather floor mats. Customer service has never lacked. had is that my truck, my new truck did not come with all weather floor mats. Customer service has never lacked. More
by tj_hight
Employees Worked With
Bobby Orr, Tim Hays, Christy Stainback
