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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
Verified Customer
November 13, 2021
I was treated like family, I was welcomed and well taken care of. My vehicle was completed in a timely manner and I was given some options I need to address that were known to me. The future plans to keep care of. My vehicle was completed in a timely manner and I was given some options I need to address that were known to me. The future plans to keep my vehicle up to date and safe will be handled by these folks. More
by Charles.beach
Employees Worked With
Christy Stainback
November 12, 2021
8:00 appointment for a 45 min job, 2hrs 45 min till completion. Don’t think job was started until 10. Not used to this kind of timeframe from Chas Boyd. completion. Don’t think job was started until 10. Not used to this kind of timeframe from Chas Boyd. More
by SHAGGINWOODS
Employees Worked With
Diane Asher, Tim Hays
November 11, 2021
Needed a new touchscreen, Cadillac supplied the part for free under goodwill program. I drive 1 hour to have my Escalade serviced, they knew my travel situation, completed the repair in 45 minutes, plus ga free under goodwill program. I drive 1 hour to have my Escalade serviced, they knew my travel situation, completed the repair in 45 minutes, plus gave me a substantial discount on the labor! 4 Escalades later, they still have the best customer service ever! ⭐️⭐️⭐️⭐️⭐️ More
by Pgiavonni
Employees Worked With
Brandy Carter, John Kinton, Mike Allen
November 11, 2021
Great service. Professional, friendly, and concerned. I know those are words that normally don't go when it comes to maintenance service centers but Charles Boyd Automotives they truly complete this dealer know those are words that normally don't go when it comes to maintenance service centers but Charles Boyd Automotives they truly complete this dealership. More
by Indio009
Employees Worked With
Bobby Orr, Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Eddie Ellington, John Kinton, Mike Allen
