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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
Verified Customer
December 04, 2021
Excellent service! Scheduling online was easy. Drop off/pick up was efficient. Friendly advisors and quality service. Will return for future appointments. off/pick up was efficient. Friendly advisors and quality service. Will return for future appointments. More
by hahemby
Employees Worked With
Tim Hays
December 03, 2021
I worked specifically with Tim Hays and Tony Crabtree and I am not sure of the mechanic's name. Everyone in the service department was extremely helpful, friendly and the mechanic offered very good advice f I am not sure of the mechanic's name. Everyone in the service department was extremely helpful, friendly and the mechanic offered very good advice for my car. Great experience. More
by rhays0
Employees Worked With
Tony Crabtree, Tim Hays
December 01, 2021
Very Happy with the service & the help they gave me with my problem with my Tahoe & waiting area & restrooms being clean and the waiting area was very comfortable my problem with my Tahoe & waiting area & restrooms being clean and the waiting area was very comfortable More
by JIMWANDJUDYW
Employees Worked With
Randy Carter, Tim Hays
December 01, 2021
After my car broke down nearby, I decided to stop in this dealership just to see what my options were. My sales consultant, Thomas Mosley, did an excellent job! I did not think I'd be able to purchase the t dealership just to see what my options were. My sales consultant, Thomas Mosley, did an excellent job! I did not think I'd be able to purchase the type of vehicle I wanted right away, however, the team got me approved! Thomas made the process very easy and I did not have to spend hours at the dealership. Another gentleman, Jay, met me at the car rental place so that I could drop off my rental early and drive my new SUV home. That was the fastest, most convenient, stress-free vehicle purchase I've ever made! More
by Laina
Employees Worked With
Thomas Mosley, Jay Andrews
November 26, 2021
I have nothing bad at all to say about my experience with this dealership. Everything was handled appropriately and everyone was courteous and professional. I have also had a few questions since the purchase this dealership. Everything was handled appropriately and everyone was courteous and professional. I have also had a few questions since the purchase and the salesman responded and helped me thorough each issue. More
by Garland Hicks
Employees Worked With
Russell Boyd, Charles Hillard Jr.
November 24, 2021
Great service,very nice place to go to always welcome,employees great,thanks again. GMC trucks the best. welcome,employees great,thanks again. GMC trucks the best. More
by RAY.FIELDS
Employees Worked With
Bobby Orr, Russell Boyd, Tony Crabtree, Charles O'Hara, Brandy Carter, Tim Hays, Jay Andrews
