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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

December 07, 2021

John and the service team were extremely professional and helpful with all my needs. John explained and ensured all my trucks concerns were addressed and kept me informed throughout the process. We truly fee More

by JumpmasterMRAP82**
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Dec 13, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

AWESOME!! We aim high, and want you to always feel welcomed! So we are glad to hear your experience with us was top notch! Thank you so much for highlighting John! He is truly a key part to our service team! Please come back to see us again and enjoy the rest of your day!

December 03, 2021

I worked specifically with Tim Hays and Tony Crabtree and I am not sure of the mechanic's name. Everyone in the service department was extremely helpful, friendly and the mechanic offered very good advice f More

by rhays0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays
Dec 03, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic!!! So glad our Service Team was able to exceed your expectations! We appreciate this great review! Also thanks for highlighting Tim & Tony! Please enjoy your day and come back to see us soon!

December 03, 2021

Excellent service! Scheduling online was easy. Drop off/pick up was efficient. Friendly advisors and quality service. Will return for future appointments. More

by hahemby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Dec 13, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this awesome review! So glad you found our staff to be so friendly and getting the work done in a timely manner! We look forward to seeing you in the future and please enjoy your day!

December 01, 2021

After my car broke down nearby, I decided to stop in this dealership just to see what my options were. My sales consultant, Thomas Mosley, did an excellent job! I did not think I'd be able to purchase the t More

by Laina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mosley, Jay Andrews
Dec 03, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

AWESOME!!!! Thanks so much for taking the time to leave us this great review!! So glad your purchase was quick and stress-free! We aim to please! Thanks for highlighting Thomas and Jay! We agree, they are both great!! Come back to see us again and please enjoy your day :-)

December 01, 2021

Always professional and polite. The service technician Tim is always informative and accommodating. Always satisfied with our service. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Dec 01, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this great review! And for highlighting Tim, glad you found him to be so helpful! We agree, he is great! Enjoy your evening and come back to see us again soon!

December 01, 2021

Very Happy with the service & the help they gave me with my problem with my Tahoe & waiting area & restrooms being clean and the waiting area was very comfortable More

by JIMWANDJUDYW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Carter, Tim Hays
Dec 01, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!!! We LOVE this great review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs!

November 26, 2021

I have nothing bad at all to say about my experience with this dealership. Everything was handled appropriately and everyone was courteous and professional. I have also had a few questions since the purchase More

by Garland Hicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Charles Hillard Jr.
Nov 26, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for this awesome feedback! We are glad your experience with us has been a great one! Please come back to see us soon and enjoy your weekend!

November 25, 2021

Love this shop and staff; will drive there for service every time. Keeps your vehicle serviced correctly. More

by gloriadenfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Nov 26, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! Thank you for your business and your trust in us! We look forward to seeing you again soon and please enjoy your weekend!

November 24, 2021

Great service,very nice place to go to always welcome,employees great,thanks again. GMC trucks the best. More

by RAY.FIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Russell Boyd, Tony Crabtree, Charles O'Hara, Brandy Carter, Tim Hays, Jay Andrews
Nov 24, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We aim high! Thanks for this great review! Enjoy your evening and we look forward to seeing you again soon! Happy Thanksgiving!!

November 19, 2021

Tim Hays best service advisor ever. Entire service team nice and responsive to all questions and concerns. More

by Valargemouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Nov 19, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for highlighting Tim!! We will be sure to let him know about this great review! Our entire team aims to exceed your expectations! Enjoy your day and come back to see us again soon!

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