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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
Contact Dealership

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

December 23, 2021

Prompt service and scheduling, great customer communication, follow-up. Love that they give cell numbers to communicate throughout service work if you have questions. More

by Somere.ea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, John Kinton
Dec 23, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! We appreciate the positive words!! We aim to exceed your expectations and make this a stress-free experience! Enjoy your day and please come see us again soon!

December 22, 2021

Great work. Fast and efficient. I felt like they cared about me and my need to get my truck back and back to work. More

by Doc Ayscue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Dec 22, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We sure do care!! We know how important these things are, and always try to get you in and out in a timely manner! Thanks for taking the time to leave us this great review! We truly appreciate it, and hope you enjoy your evening! Come back and see us again soon!

December 21, 2021

everything was good and they kept me posted as i had to wait for parts to be ship More

by KLBOWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Dec 21, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Exactly what we like to hear! Come see us again and enjoy the rest of your day!

December 21, 2021

Professional honest fair realistic modernfacility GMquality competitive good inventory good hours goodservice location longtime staff consistent ownership More

by ROBERTELMOTRUITT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Charles Hillard Jr.
Dec 21, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for these positive words! We appreciate you taking the time to provide us with this feedback! Glad to hear your experience here was great! We look forward to seeing you again and enjoy the rest of your day!

December 14, 2021

Very professional and courtesy service. Sales team was very knowledgeable and knew everything about the vehicle. More

by CHARLES.PULLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hillard Jr.
Dec 14, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Enjoy your night and we look forward to seeing you again soon!

December 14, 2021

Boyd and Tim and the crew always come through in a pinch Top quality of service. More

by pinegrovejim35@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, Tim Hays
Dec 14, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Great!! Thanks for this great review! We aim to exceed your expectations!! Please enjoy the rest of your day and come see us again!

December 12, 2021

They were very courteous and polite they were to the point and gave me a great deal More

by MANDMSGRANDMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Orr
Dec 13, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please come see us again and enjoy your day!!

December 10, 2021

John was very professional, courteous and dutiful regarding my 2005 C6 Corvette and worked diligently to resolve the issue with my car not starting. Initially it was thought that there wasn't anythin More

by ZR07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Dec 13, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for taking the time to leave us this review! We appreciate the positive words! So glad the issue was resolved and everything is working now! Please come see us again and enjoy the rest of your day!

December 09, 2021

Easy to get in touch with, able to answer my questions without hesitation and knowledgeable More

by ASHBRUMMITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Dec 13, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

That is what we like to hear! We aim to exceed your expectations! We appreciate this encouraging review! Please come see us again soon!

December 08, 2021

John and the service team were extremely professional and helpful with all my needs. John explained and ensured all my trucks concerns were addressed and kept me informed throughout the process. We truly fee More

by JumpmasterMRAP82**
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Dec 13, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

AWESOME!! We aim high, and want you to always feel welcomed! So we are glad to hear your experience with us was top notch! Thank you so much for highlighting John! He is truly a key part to our service team! Please come back to see us again and enjoy the rest of your day!

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