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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
Contact Dealership

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

January 18, 2022

Great place the people make the difference. Nice facility. Always very helpful and friendly. Owners are great More

by SGREENWAY2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Jan 19, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs and enjoy your day!!

January 16, 2022

All personnel were friendly and knowledgeable. waited two hrs for a scheduled appt, will return for next service . More

by goldbrog
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Asher, Christy Stainback
Jan 17, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Great! So glad you found our service team to be so friendly and able to complete your appointment in a timely manner! Thanks for your business and trust in us! Enjoy your day and we look forward to seeing you again!

January 14, 2022

Very prompt in getting the repair done. Friendly advisors and good communication throughout the process. More

by ABEDWARDS22
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Jan 17, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad you found our Service Team to be so helpful! Please enjoy your day and come see us again soon!

January 14, 2022

Employees are great very nice very accommodating and professional yet personable at the same time !!!! More

by Tinaw1308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, Christy Stainback, Jay Andrews
Jan 17, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! This is exactly what we love to hear! So glad we were able to exceed your expectations! We look forward to seeing you again soon!

January 09, 2022

Been a life long customer thanks to Charles Boyd and I will continue to be one More

by Laxcoach270 RWB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck and Christy, Russell Boyd, Charles Hillard Jr., Charles O'Hara, Jay Andrews, Meagan Harris
Jan 17, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! Thanks for this positive review!! We greatly appreciate it and you being such a loyal customer! Your trust in us means the world!! Enjoy your day and we look forward to seeing you again soon :-)

January 07, 2022

Mr Hayes handled my appointment with great care. Things don’t always go as planned but Mr Hayes had a remedy for all the issues at hand. I was pleased with his suggestions and the compromises offered on co More

by Charles.beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Jan 07, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!!! This is exactly what we love to hear!! So glad we were able to exceed your expectations and we totally agree, Tim is pretty great!! A key part to our Service Team! Thanks so much for highlighting him, and taking the time to leave us this great review! We really appreciate it! Please enjoy your day and come back to see us for all your future needs!

January 06, 2022

Charles Boyd Chevrolet have the best people working there and they all seem to enjoy the work that they do. At one time or the other I have interacted with them all and they are so nice. They are very go More

by D.L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Jan 06, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

YES!!! We totally agree, Our Service Team is an Amazing Team that works well together!! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests!! Thanks so much for these kind words!! Enjoy your day and please come see us for any future needs!

January 05, 2022

Everyone was pleasant, they also let me know what was going on with my vehicle, they explained what problems they found being an ex mechanic I understood everything quickly More

by netsforhim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Andrews
Jan 06, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there, we are very happy to have provided you with such a positive experience! So glad you found the techs to be so informative, we aim high for a stress-free experience!! Enjoy your day and we look forward to seeing you again!

January 05, 2022

Great people very professional and everyone was willing to help. Would recommend this dealership to all my friends and family More

by SGREENWAY2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash and Russell Boyd, Bobby Orr, Charles Hillard Jr.
Jan 06, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! We appreciates all of your recommendations, and thanks so much for taking the time to leave us these encouraging words!! Enjoy your day and we look forward to seeing you again!

December 25, 2021

Very detailed…Quality workVery personal Stand behind Very detailed… Quality work Very personal Stand behind their work ,very personal,quality work,very detailed More

by PSC1064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Dec 28, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

This is awesome! We aim to exceed your expectations! Thanks for taking the time to leave us this great review! Enjoy your day and we look forward to seeing you again soon!

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