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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

February 28, 2022

Love this dealership and it’s staff, everyone treats you with the highest respect. Always have my work done here and always will. More

by Carib Gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Mar 01, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Yes, our customers are like family to us! So glad we were able to exceed your expectations! We appreciate this great review! Come see us again soon and enjoy the rest of your day!

February 23, 2022

Perfect, except no loaner vehicles available. Otherwise great to work with. Vehicle was finished by the end of the day More

by barbjf252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Feb 24, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this honest review!! Exactly what we want to hear! Glad to hear all was done in a timely manner! We do apologize there wasn't a loaner car available! Enjoy your evening and come back to see us soon!

February 23, 2022

Charles Boyd is a great place for customer service and to buy new vehicle. They treat you extra special for your vehicle needs. Bring your used vehicle in and get a great deal from Charles Boyd Chevrolet. More

by browny42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher
Feb 23, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Boyd! Thanks for taking the time to leave us a review! We always want to hear back from our clients and we're glad you had such a positive experience with us! Come see us again for all future needs, for sales and service! Enjoy the rest of your day!

February 21, 2022

Great job by service department. Service department communicates effectively and was very prompt. Kristy is an exceptional service writer and asset to Boyd GMC More

by Nick D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Feb 21, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! Glad to hear everything was done in a timely manner! Thanks for highlighting Christy, we do agree she is a great asset to our team! We look forward to seeing you again and hope you enjoy the rest of your day!

February 21, 2022

I don't like to take my car no other place for service, good service & good price. More

by Donniehigh8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Feb 21, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Excellent!!! Thanks for taking the time to leave us this positive review! Please come see us for your future needs and enjoy the rest of your day!

February 20, 2022

Always a superb experience at Charles Boyd! Tim HAYS and the entire service department are phenomenal! More

by Steve Blackwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Boyd, Russell Boyd, Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews
Feb 21, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi, we're happy to hear you had such a positive experience with our team!! We aim to exceed your expectations! Thank so much for your business and trust in us, we look forward to seeing you again soon! Please enjoy your day!

February 19, 2022

My wife and I are very satisfied with the new vehicle. The staff were professional and answered all of our questions. The service department and John Cash were excellent. Thank you for a job well done! More

by GPTUNSTALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, John Cash, Charles O'Hara, Jay Andrews, Meagan Harris
Feb 21, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! Thanks so much for taking the time to leave us this great review! Glad to hear you found our Team to be so great! We have to agree, they are pretty excellent! Enjoy your new vehicle and come see us for any future needs!

February 18, 2022

This was the easiest and quickest car buying experience I have ever had! I highly recommend this dealership! More

by marye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, John Cash
Feb 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It is great to hear everything was done quickly and to your satisfaction! We aim to exceed your expectations! Enjoy your day and we look forward to seeing you again soon!

February 18, 2022

Helpful friendly speedy knowledge about repair of vehicle personnel familiar with vehicle. Loaner car availability More

by SUSANNERICHARDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Feb 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!!! We want all of our customers to feel like family! Glad we were able to get you in and out! Please have a great weekend and come see us again soon!

February 18, 2022

Very professional with all the staff and helpful and very knowledgeable at whatever I have been in for service More

by Rufus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Feb 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for taking the time to leave us this review and enjoy the rest of your evening! We look forward to seeing you again soon!

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