Back

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

not yet
rated
1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

Directions

By Type

Showing 1,009 reviews

April 17, 2022

I have always found the staff in all of your departments, sales, parts, and service, to be professional, courteous, and knowledgeable. The dealership is clean, and open and has a very friendly atmosphere. More

by billmeyer223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher, Tony Crabtree, Charles O'Hara, Tim Hays, Christy Stainback
Apr 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs! Enjoy your day and we will see you again soon!

April 14, 2022

Even though they fixed the problem they acted like they didn’t want to help because I wasn’t a previous customer. Told ne on the phone I could get same day service but when I got there they didn’t want to More

by Kajl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Apr 14, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for this feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 252.915.3368 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 14, 2022

As usual, service above and beyond the call of duty from all parties involved. I will definitely be back! More

by B Wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, John Kinton
Apr 14, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic!!! We always aim to exceed your expectations, sounds like we did just that! Awesome! Thanks for taking the time to leave us this great review! We look forward to seeing you again and hope you have a wonderful weekend!

April 13, 2022

Great staff who provide excellent service ! I would recommend this business to anyone. And to everyone. More

by woodygill99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, Tim Hays, Christy Stainback
Apr 14, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! We appreciate this great review! Thanks for your recommendations, as well as your business and trust in us! Have a great afternoon and come see us again!

April 12, 2022

Dealership is ok but the service dept was not good on this manner very dissatisfied More

by KLAT1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Apr 12, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 252.915.3368 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 12, 2022

Tim in the service department is great. Very helpful and not pushy.. very easy to talk too. More

by rhunter1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Apr 13, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for such a positive review! We also appreciate you highlighting Tim! He is a key part to our service team! Enjoy your afternoon and come see us again!

April 09, 2022

Very courteous, reliable, informative as to customers needs,wait time reasonable, and is able to comply to customers personal schedule. More

by EPERRY42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, John Kinton
Apr 12, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Boyd! We value your business and look forward to your next visit!

April 09, 2022

As always Christy is so friendly and professional I always feel confident that whatever service is needed, it will be taken care of correctly and in a timely manner. More

by BRENDAJO12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Apr 12, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for taking the time to leave us these positive words and for highlighting Christy! We aim to exceed your expectations! We appreciate your business and your trust in us! Enjoy your day and we look forward to seeing you again soon!

April 08, 2022

Always a thorough job and a pleasant experience. will always have my car serviced at boyd More

by MTHOMAS121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Apr 08, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for your business and trust in us! Enjoy your night and come see us again!

April 05, 2022

Great place to do business! I been a happy Customer for 35 years and have purchased too many vehicle’s to count More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Apr 06, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

WOW!!!! That is Amazing!! Thank you for being such a Loyal Customer! We appreciate all your business and your trust in us! Thank you so much for taking the time to leave us this Awesome review! Enjoy your day and we look forward to seeing you again soon!

...
11
...