Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

wonderful service experience The service team here is great also! Just scheduled my service appointment with Kayley and she is so friendly! I couldn't have asked for better custom The service team here is great also! Just scheduled my service appointment with Kayley and she is so friendly! I couldn't have asked for better customer service. More

Dealer I was inquiring about A used Tahoe or GMC over the phone had went to other dealers an was told they could do every thing they could to help me when I was inquiring about A used Tahoe or GMC over the phone had went to other dealers an was told they could do every thing they could to help me when I got there he went an got a equinox knowing those cars are junk just trying to make a sale after I told him I would think on that he snatched the keys out of the ignition an stated I don't have time for this I felt like this dealer ship didn't work hard enough to statisfy my needs he said its not us its the bank john cash was rude an disrespectful bad reparation on the dealership if u don't have perfect credit with a lot of money don't go to any gm dealer More

It was the best car buying experience I have ever had. The owner and staff are friendly, knowledgeable, and are reliable at helping car buyers. The owner and staff are friendly, knowledgeable, and are reliable at helping car buyers. More

Excellent experience with Charles Hillard and Cynthia Johnson. Great service dept. Beware of finance dept. Offers car advertised at one price and does not honor it. Same car with same VIN # advertised Johnson. Great service dept. Beware of finance dept. Offers car advertised at one price and does not honor it. Same car with same VIN # advertised for one price and first lied to us that it was a different car. When we found it it was not, and was the same VIN # we were told they could not sell it to us for that price. Finance had the papers all prepared when we got there at the higher price. The sales manager helped some with the price but we did pay MORE than the car was advertised for. BEWARE! Because of this experience, it has not left us with a pleasant taste of the overall dealership. More

Alex Keith went above and beyond to help us. We couldn't have asked for anyone better to work with. He did everything he could to get us the car we wanted. couldn't have asked for anyone better to work with. He did everything he could to get us the car we wanted. More

Alex was wonderful in offering us a great price on a new Chevy Cruze that we purchased. He is very thorough throughout the process in making sure our questions were answered and that we were very satisfied Chevy Cruze that we purchased. He is very thorough throughout the process in making sure our questions were answered and that we were very satisfied with everything. Once our decision was made, the time spent finalizing was expedient and very pleasant! I would highly recommend Alex and the Charles Boyd dealership to anyone. Though the location is farther outside of Raleigh, it is well worth the trip! We will definitely be returning there for our next car. More

Went for an oil change appointment and they not only did Went for an oil change appointment and they not only did it while I waited but also pointed out that my inspection was due. ITs the small things tha Went for an oil change appointment and they not only did it while I waited but also pointed out that my inspection was due. ITs the small things that make a differece because the big things will take care of themselves. Thanks Ernie! Chuck More

I purchased a 2005 Deville from Cynthia a couple years ago and it was by far the best experience with a car sales person I have ever had. She actually brought the car to my home so I could see it and driv ago and it was by far the best experience with a car sales person I have ever had. She actually brought the car to my home so I could see it and drive it. Even though I know she has a job to do she treated me as if I was all that mattered. If you want to experience exceptional service I suggest asking for and working with Cynthia at Charles Boyd!! More

I emailed several dealers and Charles Boyd of Henderson was the first to respond to my inquiries. I have dealt with numerous dealers in the past, but this was the greatest experience so far. They were ve was the first to respond to my inquiries. I have dealt with numerous dealers in the past, but this was the greatest experience so far. They were very helpful in providing me with several rates that were better than what my local bank offered. When I got there, the internet manager had the car in which I was interested waiting at the door for me to test drive. Closing the deal on my new car was quick and painless. I was so pleased with my experience I recommended Charles Boyd of Henderson to my best friend. The day she went to test drive a vehicle, she walked away with a new Cadillac CTS!! If you are in the market for a new car I would recommend emailing the internet manager at Charles Boyd of Henderson. They definitely have a customer for life. More