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Chapman Volkswagen of Tucson

Tucson, AZ

4.7
364 Reviews

4500 E 22nd St

Tucson, AZ

85711

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Showing 364 reviews

June 13, 2018

Good job Friendly, clean, good inventory, helpful, and respectful staff. The experience was positive but it took too long. I would recommend the dealership a More

by Raineye10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathanial LaPierre, Jose Garcia, Travis Hungerford
Jun 15, 2018 -

Chapman Volkswagen of Tucson responded

Thank you for rating your experience with us. We will work on the time factor and we appreciate your feedback, so that we can continually improve. Thank you for your recommendation of us and being part of the Chapman Volkswagen family. Jose Garcia | General Sales Manager

June 08, 2018

great service great work and service on my 2000 jetta tdi, time belt water pump and other service , been taking my jetta to them for 18 years , has been a great car More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia , service writer and Scott the service manager. thanks car runs great
Jun 13, 2018 -

Chapman Volkswagen of Tucson responded

Hi Joe, Your loyalty is truly appreciated! It makes our jobs so enjoyable to see longtime customers and family regularly. I will let Mia know of your appreciation and we look forward to your next visit. Scott MacNeil | Service Manager

June 07, 2018

4th Chapman Purchase Jacob Goswick (Internet Manager) at Chapman Volkswagen in Tucson was a pleasure to work with. He was quick to understand my interests and worked to s More

by dgetman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Goswick, Jose Garcia
Jun 13, 2018 -

Chapman Volkswagen of Tucson responded

Hi dgetman, We are happy to know that not only did you feel comfortable, but you had fun during your buying experience. That is a wonderful compliment that I will be sure to share with Jacob. Thank you for choosing Chapman Volkswagen and for becoming part of our family. Jose Garcia | General Sales Manager

May 31, 2018

New Jetta Came in and got a my first ever New car. The sales team was very professional and answered my questions then put me in a good car for me. Went home More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Jun 05, 2018 -

Chapman Volkswagen of Tucson responded

Hi Aaron, We are so happy to know that you enjoyed your buying experience with us and went home happy and with a great vehicle! We welcome you to the Chapman Volkswagen family and look forward to your next visit. Jose Garcia | General Sales Manager

May 23, 2018

Excellent Place To Purchase A Car Love the great service that was given, Everyone there was friendly and help me make my first car purchase easy as possible. I would highly recommend t More

by YoungManny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Rojo
May 24, 2018 -

Chapman Volkswagen of Tucson responded

YoungManny, Thank you for your recommendation! Congratulations on your first car purchase and we are glad you chose Chapman Volkswagen to be your dealership. We appreciate your business and welcome you to our family. Jose Garcia | General Sales Manager

May 20, 2018

Amazing Working with this dealership was an honor. Paul is a a great person to work with and I would do it all over again! Thanks! More

by Mercadis11*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fernandez
May 22, 2018 -

Chapman Volkswagen of Tucson responded

Thank you for taking the time to share your review with us. I will convey your appreciation to Paul and we look forward to seeing you again. Jose Garcia | General Sales Manager

May 11, 2018

Awesome experience! Paul was a great salesman, he bent over backwards to make sure we were happy and got the vehicle that we wanted, The 2017 Chevy Malibu that I purch More

by Wlipphardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fernandez
May 14, 2018 -

Chapman Volkswagen of Tucson responded

Thank you for sharing that great experience with us. We are glad that your expectations were exceeded and that Paul did a great job with you. We will keep striving to show personal interest in our customers and are so glad when they become part of the Chapman Volkswagen family. Enjoy your new car and we look forward to seeing you again. Jose Garcia | General Sales Manager

May 10, 2018

Great experience! Friendly staff, explained everything well. So will for sure come back for next car! First car from Chapman and is was a pleasure. Thank you everyone. More

by Sfuller55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia, Ryan Fuller
May 22, 2018 -

Chapman Volkswagen of Tucson responded

Thank you for recommending us and we are glad for your customer loyalty! We will keep striving to give our best customer service and we are happy to have you as part of the Chapman Volkswagen family. Diego Gonzalez | Sales Manager

May 09, 2018

The best car shopping experience! I would like to share the wonderful experience I had shopping for my new VW Atlas at Chapman Volkswagen. First, Fabian the sales representative was su More

by C. Moreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Rodriguez
May 10, 2018 -

Chapman Volkswagen of Tucson responded

Thank you for your review! We are very pleased that Fabian and Nathaniel gave you the assistance and customer service that helped you choose Chapman Volkswagen as your dealership of purchase. We will continue to strive to exceed your expectations and welcome you to the family. Jose Garcia | General Sales Manager

May 09, 2018

Great experience with the sales team Hector, my sales representative was awesome. No pressure, honest, and professional. The sales manager Diego gave me a fair price on my trade, and foun More

by Ryan H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Gonzalez and Carley Lattanzi-Snyder, Hector Rojo
May 10, 2018 -

Chapman Volkswagen of Tucson responded

Hi Ryan, We love hearing our customer’s great experiences with us. On behalf of the whole team, thank you for choosing Chapman Volkswagen and welcome to the family! It was our pleasure to help you and we look forward to your next visit. Jose Garcia | General Sales Manager

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