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Chapman Volkswagen of Tucson

Tucson, AZ

4.7
364 Reviews

4500 E 22nd St

Tucson, AZ

85711

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Showing 364 reviews

August 30, 2021

Loved working with Travis at VW Tucson! He made the entire process easy and straightforward. If you need a car, would highly recommend going to him! More

by caitlinmvance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Aug 31, 2021 -

Chapman Volkswagen of Tucson responded

Travis is incredible! We are delighted to have him on board! - Your Friends at Chapman Volkswagen of Tucson

July 29, 2021

I received a recall letter regarding my 2013 Jetta hybrid. When I took it in for review we learned that some parts would need to be ordered. Scott, my advisor, arranged for a loaner vehicle. The work More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacNeil
Jul 30, 2021 -

Chapman Volkswagen of Tucson responded

Thank you for your review and feedback. Your input and feedback are invaluable tools in assisting us in maintaining the high standards that we work diligently to uphold every day. - Your Friends at Chapman Volkswagen of Tucson

July 16, 2021

Worked with Travis and he was amazing! This was my first time buying a car and he made the process painless and easy to understand. I highly highly recommend you work with him and Chapman VW. More

by Amanda B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Jul 19, 2021 -

Chapman Volkswagen of Tucson responded

Thank you very much for sharing your story with us! We recognize that when buying a new car, consumers are still under a lot of pressure. As a result, we strive to have a stress-free atmosphere as well as excellent customer service! We're thrilled to know that we were able to surpass your expectations for you! - Your Friends at Chapman Volkswagen of Tucson

July 06, 2021

Travis is easy to work with. A pleasure And I love my Taos More

by isadora1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Jul 07, 2021 -

Chapman Volkswagen of Tucson responded

We love Travis! Thank you for your review! We will pass along your compliment! - Your Friends at Chapman Volkswagen of Tucson

May 29, 2021

Scott my service person was great. He is friendly and kept me informed were my car was during the service. He made sure I was completely satisfied. More

by rsidoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 01, 2021 -

Chapman Volkswagen of Tucson responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit. - Your Friends at Chapman Volkswagen of Tucson

May 26, 2021

Good customer service. They, especially Travis Hungerford (who’s also my salesperson), quickly answered / replied to all of my inquiries and questions regarding the vehicle I wanted to purchase. More

by LMNOPiH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
May 28, 2021 -

Chapman Volkswagen of Tucson responded

Thank you for your kind words! It makes us proud to know that delivering the best support possible to our customers is paying off. We've done our best if we've been able to make your life easier. - Your Friends at Chapman Volkswagen of Tucson

May 14, 2021

I highly recommend this dealership. Courteous and prompt service. Nice dealer facilities (Wi-Fi and comfy chairs). Great pricing! Caitlyn in the service dept. was very helpful. More

by Ian Boulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlyn in service
May 17, 2021 -

Chapman Volkswagen of Tucson responded

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! - Your Friends at Chapman Volkswagen of Tucson

May 10, 2021

We have worked with Travis twice at Chaman VW Tucson, and have had flawless experiences both times. We don't want to ever work with anyone else! More

by nowababers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
May 11, 2021 -

Chapman Volkswagen of Tucson responded

Thank you for your rating of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! - Your Friends at Chapman Volkswagen of Tucson

May 07, 2021

Travis did an excellent job on making me feel welcome and valuable customer. Honoring my military service and doing his best to close the deal meeting my requirements! He invited me to come back. And within More

by Cinthya O’Neil
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
May 10, 2021 -

Chapman Volkswagen of Tucson responded

Thank you, for your kind words! It makes us happy to know that providing our clients with the best services we can offer is paying off. If we can make your life easier, then we have truly done our job. - Your Friends at Chapman Volkswagen of Tucson

February 02, 2021

Josh worked with us on an out of state purchase and the process was very smooth. He gave us the confidence to purchase the plan tickets to Tucson and much appreciative of the all weather tires the dealersh More

by Heather VS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance
Feb 04, 2021 -

Chapman Volkswagen of Tucson responded

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! - Your Friends at Chapman Volkswagen of Tucson

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