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Chapman Volkswagen of Tucson

Tucson, AZ

4.7
364 Reviews

4500 E 22nd St

Tucson, AZ

85711

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Showing 364 reviews

July 04, 2010

The employee was very friendly, and the overall service was very helpful! I was informed of the details of the service by the employee (e.g., how much it would cost, what the problem(s) with my car was/wer More

by fuzimiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Boykin
July 01, 2010

My experience was hassle free. Sammie's professionalism is exceptional. My vehicle was thouroughly inspected, I was shown the details of the work performed in my car. Sales was helpful and friendly. Nate More

by zouhair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie
July 01, 2010

We first contacted Costco re: their car buying program, who then sent an e-mail contact to our sales person. We were contacted by Mr. Luskin the same night and set up an appointment the next day. Mr. Lusk More

by aker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Luskin
July 01, 2010

Front headlight was out...hatchback liner was bent.....both replaced and fixed without any hassle and under waurantee. All personnel involved a pleasure to deal with. I waited for the repair an More

by Lindarat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie
June 30, 2010

We couldn't have asked for better service -- Sammie is great. More

by henrikessunger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Boykin
June 30, 2010

We purchased a 2010 VW Routan Van w/ an added security system and an added trailer hitch receiver w/ wiring. We researched the vehicle on the internet and made an appointment with the internet sales asso More

by vlmcgrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Luskin
June 30, 2010

We loved the speedy check-in process and the friendliness of the service rep. Estimates were given and explained well, satisfying my car-guy husband and myself, a non-car girl. We were always kept abreast o More

by barb tingle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi Boykin
June 29, 2010

Kathy was great! She was very helpful and friendly. I got an appointment time that was convenient for me, and the car was finished in just a few hours. The service was quick thorough and fast. The car was fi More

by mandy.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
June 26, 2010

The appointment was scheduled to my convenience and the check in was done quickly and friendly with a realistic estimate of the time to complete service. The recommended service was carried out efficientl More

by weissler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Nyhuis
June 16, 2010

May be the first time I left a dealership saying "What a great experience"...everyone from service rep to cashier to other personnel friendly, work done exactly on time, washed my car...couln't have gone be More

by Lindarat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie
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