Chapman Volkswagen of Tucson

The overall service was great. Scott was very knowledgeable and helpful. The service was fast and the work was performed by professionals. I will be back! knowledgeable and helpful. The service was fast and the work was performed by professionals. I will be back! More

Ed Diamond is a ......... um, "Diamond!" You picked a true professional to work with us. Thank you Thank you!!!! Linda and Lou WHAT!! Why must our review be 25 or more words long? picked a true professional to work with us. Thank you Thank you!!!! Linda and Lou WHAT!! Why must our review be 25 or more words long? More

Salesman Nathan La Pierre was very helpfull and courteous. I very much enjoyed making the deal with him He should be commended for his Pleasantness. courteous. I very much enjoyed making the deal with him He should be commended for his Pleasantness. More

Everytime we come to the service department we deal with Scott MacNeil and he is the reason we keep coming back. Great guy and very knowledgable. Scott MacNeil and he is the reason we keep coming back. Great guy and very knowledgable. More

Chapman is an amazing dealership to work with. I've always been treated very well and they have great customer service. I highly recommend Chapman VW. always been treated very well and they have great customer service. I highly recommend Chapman VW. More

My first experience was very pleasant. Scott was all over what needed to be done was very thorough explaining the prices and work necessary to maintain my VolksWagon. I will be back very soon to see how much what needed to be done was very thorough explaining the prices and work necessary to maintain my VolksWagon. I will be back very soon to see how much more they can do for me. Thanks so much. Clint More

Sammie was very helpful and knowledgeable for my warranty issues. And the fact that I have just moved to Arizona from North Carolina she told me to make sure and change my oil a little more often than I was issues. And the fact that I have just moved to Arizona from North Carolina she told me to make sure and change my oil a little more often than I was told to do so in North Carolina because of the climate and dirtiness of Arizona. Every 5,000 rather than 10,000. She kept me updated on the progress and we decided so I wouldn't have to wait an additional three hours for the ignition issue to be fixed to make another appointment for Tuesday. Totally satisfied. More

I had several issues that needed to be resolved in regard to my 2006 Passat from another dealership in Iowa. Larry gave me his full attention and helped not only resolve the issues but helped me understand to my 2006 Passat from another dealership in Iowa. Larry gave me his full attention and helped not only resolve the issues but helped me understand the problem with the car. He took care of the air conditioning issues, recall notices, and helped detect why the engine light was going on. The service work was completed on time and on budget. Something that Lithia Volkwagen in DesMoines Iowa always failed to do. I was sour on VW prior to my experience with Larry Sanchez. Now I am back as a future purchaser of a new Volkswagen in about 6 months and will continue to get my car serviced at Chapman Volkswaagen. Incidently, I live in Sierra Vista Arizona which is about 60 miles from the Chapman dealership. More

Chapman VW continues to do outstanding work and Sammie has been a delight to work with. She is very personable and knowledgeable on the VW product. I called in yesterday to find out how to reset the TP has been a delight to work with. She is very personable and knowledgeable on the VW product. I called in yesterday to find out how to reset the TPMS light on my Jetta, since the information in the users guide was not complete. She had the answer of how to reset it in a thrice. I was impressed. More

The people at Chapman are great No one likes to have car issues but at least they woek very hard to make it alot easier Thank you issues but at least they woek very hard to make it alot easier Thank you More