Chapman Nissan

2014 Nissan Altima SV 1st Leased Vehicle When I came to this dealership today 3/12/14 I really was only interested in test driving a new 2014 Rogue AWD & Juke AWD. I just knew that I had to p When I came to this dealership today 3/12/14 I really was only interested in test driving a new 2014 Rogue AWD & Juke AWD. I just knew that I had to put some money down to get the vehicle that I was interested in and that would not be until next year. I was approached by sales consultant Charles Lane and he changed my total outlook on what i thought I knew my outcome was. I told Mr. Charles Lane that I was not going to get my hopes up about getting a car today rather buying or leasing and expected to go home without a new car. He advised me and kept advising me that it was going to be a very positive outcome for me and I would definitely be happy. He was so very right there are not enough words to describe how overjoyed Mr. Lane, Jon Paul Handy, Whitney Harley & the Chapman Dealership has made me truly feel. I will never forget my Chapman Dealership experience and the excellent attentiveness to customer service and care is award worthy. Thanks you so very much.I learned a whole lot about leasing and now I am leasing my very first vehicle and very grateful. Chapman New Customer More

The customer service was great. Provided me with a free oil change with purchase. Showroom very clean with large selection of vehicles in stock. Refreshments were offered. The staff was very nice. Everyone oil change with purchase. Showroom very clean with large selection of vehicles in stock. Refreshments were offered. The staff was very nice. Everyone said can we help you. Always pleasant. Best of all was the price! The employee made sure I got the right car after looking at a number of cars to meet my budget. More

I told myself I would not return to this dealership after my last horrible experience. I went to Chapman Nissan in search of a new vehicle since it was the closest dealership to me, however it was not my int my last horrible experience. I went to Chapman Nissan in search of a new vehicle since it was the closest dealership to me, however it was not my intention to purchase a vehicle from here. Immediately I was greeted by Tawny Gates and approached in a most professional and personable manner. From that point on I knew I was in good hands. Tawny not only helped me achieve the payments I could afford but she kept me informed and up to date as to whether I qualified for any additional discounts. Let me just say that from Tawny to John Paul to Carrie I experienced one of the best customer services I've ever had. They couldnt have been more pleasant and professional. John Paul even honored the one year complimentary service that was part of my last lease agreement. Kudos to him! The customer service I received was a complete 360 degrees from when I was there in 2011. Needless to say I am very satisfied with my lease of my 2014 Altima and I look forward to getting my car serviced there. Thank you for FINALLY having a good staff to work with. More

Extremely friendly. The best car buying experience we ever had. The salesman Charles Lane was the epitome of a true professional. The entire staff was great! ever had. The salesman Charles Lane was the epitome of a true professional. The entire staff was great! More

This was by far the best experience I’ve had when buying a car. It was a simple and straight forward process plus the staff great. Tawny, Dave and Jon Paul were all beyond easy to talk with and made sur a car. It was a simple and straight forward process plus the staff great. Tawny, Dave and Jon Paul were all beyond easy to talk with and made sure I had no questions unanswered. I really appreciate the service and looking forward to sending friends and family their way. More

I had a wonderful experience at Chapman Nissan, the employees were friendly, swift and precise. I thank them for how quickly they were able to get me in to my vehicle and out without having me be late employees were friendly, swift and precise. I thank them for how quickly they were able to get me in to my vehicle and out without having me be late for my clients. Plus, I was able to be into the truck of my dreams. Thanks again, Chapman Nissan, for having the best staff ever, More

HORRIBLE. WE JUST BOUGHT A NEW 2013 NISSAN ALTIMA THAT WAS LESS THAN TWO WEEKS OLD. IT BROKE DOWN WITH LESS THAN 800 MILES IN THE MIDDLE OF THE NIGHT! TOWED TO ANOTHER NISSAN PLACE WHERE THEY SAID THEY WAS LESS THAN TWO WEEKS OLD. IT BROKE DOWN WITH LESS THAN 800 MILES IN THE MIDDLE OF THE NIGHT! TOWED TO ANOTHER NISSAN PLACE WHERE THEY SAID THEY CAN NOT FIGURE OUT THE PROBLEM AND IT IS MOST LIKELY TO HAPPEN AGAIN. THEY CAME TO GET THE CAR FROM THE NISSAN DEALERSHIP THAT WAS CLOSER TO MY JOB AND BRING ME A LOANER.....WHERE THEY GOT IN A ACCIDENT IN THE LOANER CAR. MY CAR THEN WAS SUPPOSE TO BE SEEN BY THEIR SERVICE MANAGER WHO SAID THAT THE CAR RUNS FINE....I ASKED HIM...."SO YOU FOUND OUT WHY MY REMOTE START AND PUSH START WOULD NOT START THE ENGINE?" HE SAID NO.....BUT ITS RUNNING GOOD NOW. THIS IS A CAR MY NEWBORN AND KIDS RIDE IN...THEY TOLD ME THEY WOULD NOT REPLACE ME WITH A SAFE NEW CAR BECAUSE THEY WILL NOW HAVE TO SELL A USED CAR....( WHY WOULD THEY EVEN TRY TO SELL IT AGAIN TO ANOTHER FAMILY) THEY ALSO TOLD ME TO TRADE IT IN....PASS THIS ALONG TO FAMILY. I ALWAYS WENT TO FRED BEANS BEFORE THIS BUT I WAS CLOSER TO THIS ONE....I WILL NEVER MAKE THAT MISTAKE AGAIN More

Julie made our buying experience easy, she's awesome, we actually were coming just to get a better choice of what car we wanted & Julie made our decision easy with the cars she showed us....Thanx I'm def we actually were coming just to get a better choice of what car we wanted & Julie made our decision easy with the cars she showed us....Thanx I'm definitely going back. More

I had a wonderful experience at Chapman Nissan. Julie, my sales associate made car buyings a pleasure. She was very attentive, informative, very respectful to my needs and most all extremely knowledgeable. I sales associate made car buyings a pleasure. She was very attentive, informative, very respectful to my needs and most all extremely knowledgeable. I was actually there just shopping around because I hadn't yet made a decision between the Nissan or Honda, but after the great price, information and friendly service I received I was convinced that I wanted to be a Nissan Sentra owner. I would recommend Chapman Nissan to my friends and family anyday. More