Chapman Nissan

Outstanding Service I purchased my 2011 Nissan Maximum 5 years ago at the dealership. I did my homework, knew what I wanted and what I was willing to pay. The entire pur I purchased my 2011 Nissan Maximum 5 years ago at the dealership. I did my homework, knew what I wanted and what I was willing to pay. The entire purchase experience was great. I have always taken my car to be serviced at this dealership and every time I have gone with or without an appointment, the staff was very helpful, knowledgeable and nice. Sitting in the service department, you get to hear other people talked and I have always had people talk about their service and purchase experience - same has mine - Awesome Customer Service! More

Chapman Nissan - Dealer Extraordinaire I am a loyal Nissan owner. This is my second car from Chapman Nissan. Chapman has taken an otherwise problematic experience and streamlined it and mad I am a loyal Nissan owner. This is my second car from Chapman Nissan. Chapman has taken an otherwise problematic experience and streamlined it and made it enjoyable. First, high marks go to Carrie Allison, the Owner Loyalty Manager. She has remained in touch and concerned about the 1st purchase, 18 months ago. I reached out to her about a second car and she put in in touch with Dave Dowd. He provided available options and when the time came to come into the dealership, he turned me over to George Carris, a most knowledgeable sales rep that got me in and out of the dealership in two hours. Kudos also go out to Chris Casey, the finance manager. I have always had a love/hate experience in buying cars. Chapman has turned that into a good experience all around. To sum up, good selection, very accommodating, excellent service. Well worth the visit. More

my experience I've purchased three vehicles from this dealership ,and have had good experiences, from any one I've had dealings with, from the salesman, to fiance p I've purchased three vehicles from this dealership ,and have had good experiences, from any one I've had dealings with, from the salesman, to fiance person. More

"Deceitful used car salesmen" Don't buy a used car! I purchase a used car a 2009 chevrolet Malibu . I ended up having the worst sales experience of my life. This place does not believe the customer i I purchase a used car a 2009 chevrolet Malibu . I ended up having the worst sales experience of my life. This place does not believe the customer is always right and does not strive to hold up their end of a buying deal. The first day I took the car off the lot, the cable came off. Secondly, the sales man chris did not stress to me that the care need actuators needs replacement. If he would have told me that, I would not have purchase the car, I bought the car 7-3-2015,and today 7-20-2015, the car will not start. When your buying a used car, you don't have time to review every thing that is written down. Don't buy a used car from chapman nissan. I tried call Carrie Allison at chapmannissan, and of course no answer. I payed $440.00 at chapmannissan chevrolet for repairs. This is a financial lost. Presently, the car is not running. I feel I was defrauded by the dealership. I thought I was purchasing a car, not a junk heap. The as is contract I signed is no defense for fraud. More

Wonderful!!!!!!!!!! My experience at Chapman Nissan was wonderful. Everyone there treated me like I am a person. Chapman Nissan really shows you that they really do care My experience at Chapman Nissan was wonderful. Everyone there treated me like I am a person. Chapman Nissan really shows you that they really do care about people. I was very nervous about going because other places had been running me around like crazy. My situation was not good and the staff said that they work with all types of credit problems. My saleman was Santos. He really showed me that they really do care and they all will try there hardest to get you a deal for a car. My spirits were really down but between Santos and the other staff I was able to relax. I do know that there are good people in this world and the staff at Chapman Nissan showed me this. God Bless All of them. Special thanks to Santos, Chris Casey, the Finance manager who got it approved, sales manager, etc. Thank you from the bottom of my heart. The experience at Chapman Nissan was Amazing. More

My first new car Everyone at Chapman Nissan was AMAZING! The staff was incredibly friendly and they worked within our needs and budget and found us a car at the exact Everyone at Chapman Nissan was AMAZING! The staff was incredibly friendly and they worked within our needs and budget and found us a car at the exact price range we were aiming for! We will ABSOLUTLEY be back the next time we are in the market for a new car! More

Disgusted by the customer service The customer service here is absolutely terrible. I bought a 2010 genesis coupe and they told me as soon as I faxed over the inspection papers they wo The customer service here is absolutely terrible. I bought a 2010 genesis coupe and they told me as soon as I faxed over the inspection papers they would get it taken care of and send me my tags. It's been a month, my temporary tags are expired and I still haven't received my tags from them. I have called plenty of times and all they tell me is "we will have our financial manager call you within 15 minutes" but he never calls. They are obviously trying to avoid me because they haven't done their job and because of that I can't drive my car in fear of getting pulled over for expired temporary tags. DO NOT PURCHASE A CAR FROM HERE BEWARE. More

Bought Altima from Chapman and experience was amazing I'm new to this country and first time purchasing a car, before that I have done lot of search and came to conclusion that either I should wait few mo I'm new to this country and first time purchasing a car, before that I have done lot of search and came to conclusion that either I should wait few more months or buy now with heavy down payment and interest rate but luckily I met Chapman Nissan. Discussed with them about my requirement and budget and they did understand it and were dedicated to make this deal happen and came up with aggressive pricing and payment options which really fits into my pocket which is something like "solution from out of box" for persons like me. They really have a excellent team and I'm really thankful to below persons with whom I have interacted: - Carrie Allison, David Down & JJ, for the excellent communications and convincing me to come to this dealership and getting all the pre-approvals done to smoothen the process. - Chris Cusey, for excellent salesmanship w.r.t car's feature demonstration and financing options. I'm very much pleased with this dealership and the incredible people that work there ! and I do hope that same treatment will be provided to me for the car service and maintenance. More