Chapman Nissan
Philadelphia, PA
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This is our second time dealing with Warren Crooks who made us very satisfied. Three years ago we came in looking for a less pricey vehicle. When we saw the vehicle it was at the rate that we was prepared to s us very satisfied. Three years ago we came in looking for a less pricey vehicle. When we saw the vehicle it was at the rate that we was prepared to spend but was much smaller than we wanted. Warren saw our disappointment then showed us a vehicle that was just pennies higher, had much more room with an added technology package. Of course we jump at the opportunity and was very happy. That was three years ago. Yesterday 2016 we went back to see Warren Crooks with a Murano in mind. We noticed that the price was much more than we anticipated in spending. Warren again found a way to work with ''Chris Casey finance Manager'' who made the transition pleasant and faster than usual. Together they was able to work out a price that was within our financial budget. Although my favorite color Black was not available, they showed me a color that was new to me called Gun Met which looks like a dark gray with light interior. The wife loved it so of course, with her being happy, I had better be happy...Lol. So again because of Warren Crooks, we both left Chapman Nissan in a new colored comfortable vehicle with smiles on our faces. I will definitely be returning to Chapman Nissan to see Warren Crooks on our next Nissan vehicle. More
Warren Crooks! I went into Chapman Nissan to obtain a vehicle that I thought was perfect for me. Unfortounty, I was miss guided. Warren Crooks lead me to the PERFECT I went into Chapman Nissan to obtain a vehicle that I thought was perfect for me. Unfortounty, I was miss guided. Warren Crooks lead me to the PERFECT vehicle and the month payments are S W E E T! Awesome experience! I recommend this dealership...SPECIALLY Warren as the salesman for everyone who has great credit or scary credit! Thanks Warren! More
Outstanding and Timely Service Every time I take my car into Chapman Nissan I know I am getting the best service at the best rate. Gary and his team go above and beyond to take car Every time I take my car into Chapman Nissan I know I am getting the best service at the best rate. Gary and his team go above and beyond to take care of me. More
I just need an oil change My story goes back two years ago when I ended up at Chapman in need of a car due to a accident. That was my introduction to Warren Crooks and Chapman My story goes back two years ago when I ended up at Chapman in need of a car due to a accident. That was my introduction to Warren Crooks and Chapman. Warren (and team) treated me with kid gloves, listened to my "must haves", respected my budget and put me into a great 2012 used Nissan Rogue. I loved it and always had a good experience at Chapman when having service done. Which brings me to yesterday when I went in for a simple oil change and left with a beautiful 2016 Nissan Rogue. They made me an offer I couldn't refuse. Again, Warren took the time to show me what was available, listened to me say over and over again "I can't go any higher". Warren and the team worked their magic and made it happen. I only wanted an oil change but thanks to Warren and the team, I think I did pretty good! Ten's to all! More
Excellent services I had purchased a 2013 Nissan Altima n liked it a lot , warren crooks was the sales guy I dealt with , I had that car n I than decided I wanted a be I had purchased a 2013 Nissan Altima n liked it a lot , warren crooks was the sales guy I dealt with , I had that car n I than decided I wanted a better one I came back to warren n told him I wanted the full loaded Altima so warren made sure I was happy n wanted me to have it n that's exactly what he did . Now I got my 2016 Altima n now I'm even happier he is the best thanks warren !!!!! More
Great Service From the moment we sat down Warren was concerned with getting me in the vehicle I wanted and even though I did not purchase my vehicle after my first From the moment we sat down Warren was concerned with getting me in the vehicle I wanted and even though I did not purchase my vehicle after my first visit he still followed up and went above and beyond to find me the best possible deal for me. More
Outstanding Service I purchased my 2011 Nissan Maximum 5 years ago at the dealership. I did my homework, knew what I wanted and what I was willing to pay. The entire pur I purchased my 2011 Nissan Maximum 5 years ago at the dealership. I did my homework, knew what I wanted and what I was willing to pay. The entire purchase experience was great. I have always taken my car to be serviced at this dealership and every time I have gone with or without an appointment, the staff was very helpful, knowledgeable and nice. Sitting in the service department, you get to hear other people talked and I have always had people talk about their service and purchase experience - same has mine - Awesome Customer Service! More
Chapman Nissan - Dealer Extraordinaire I am a loyal Nissan owner. This is my second car from Chapman Nissan. Chapman has taken an otherwise problematic experience and streamlined it and mad I am a loyal Nissan owner. This is my second car from Chapman Nissan. Chapman has taken an otherwise problematic experience and streamlined it and made it enjoyable. First, high marks go to Carrie Allison, the Owner Loyalty Manager. She has remained in touch and concerned about the 1st purchase, 18 months ago. I reached out to her about a second car and she put in in touch with Dave Dowd. He provided available options and when the time came to come into the dealership, he turned me over to George Carris, a most knowledgeable sales rep that got me in and out of the dealership in two hours. Kudos also go out to Chris Casey, the finance manager. I have always had a love/hate experience in buying cars. Chapman has turned that into a good experience all around. To sum up, good selection, very accommodating, excellent service. Well worth the visit. More
my experience I've purchased three vehicles from this dealership ,and have had good experiences, from any one I've had dealings with, from the salesman, to fiance p I've purchased three vehicles from this dealership ,and have had good experiences, from any one I've had dealings with, from the salesman, to fiance person. More
"Deceitful used car salesmen" Don't buy a used car! I purchase a used car a 2009 chevrolet Malibu . I ended up having the worst sales experience of my life. This place does not believe the customer i I purchase a used car a 2009 chevrolet Malibu . I ended up having the worst sales experience of my life. This place does not believe the customer is always right and does not strive to hold up their end of a buying deal. The first day I took the car off the lot, the cable came off. Secondly, the sales man chris did not stress to me that the care need actuators needs replacement. If he would have told me that, I would not have purchase the car, I bought the car 7-3-2015,and today 7-20-2015, the car will not start. When your buying a used car, you don't have time to review every thing that is written down. Don't buy a used car from chapman nissan. I tried call Carrie Allison at chapmannissan, and of course no answer. I payed $440.00 at chapmannissan chevrolet for repairs. This is a financial lost. Presently, the car is not running. I feel I was defrauded by the dealership. I thought I was purchasing a car, not a junk heap. The as is contract I signed is no defense for fraud. More