Back

Chapman Nissan

Philadelphia, PA

4.1
122 Reviews

6723 Essington Avenue

Philadelphia, PA

19153

Directions

By Type

Showing 122 reviews

July 17, 2021

please do not bring your car to this place they will rip you off I came in no check engine light I left with a check engine light I believe they put old sensors on my car to try to get some work they wind u More

by rjunepa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Fields
Jul 17, 2021 -

rjunepa responded

You people really ought to be ashamed of yourself to take advantage of people like this a dealership ripping people off you need to be ran completely out of business as far as I'm concerned

Jul 17, 2021 -

rjunepa responded

They don't care anything about an individual how hard you work for your own money they are just bent on ripping you off stealing from you and then lying to you right to your face I will never take my car to another Nissan dealerships

Jul 17, 2021 -

rjunepa responded

I'm completely turned off by Nissan even talking to corporate they were sorry that this happened to me but they're not trying to do anything as far as help me retrieve my money . this is the kind of world we live in nowadays where people can rip you off and get away with it it's just really a shame it really is what people won't do for money

Jul 17, 2021 -

rjunepa responded

again some people will think that these are the best people in the world if you want to be foolish enough to go ahead and deal with these people and let them rip you off that's on you if you've had good experiences with them maybe you just got lucky my ill will advise do not take your car to these people

Jul 17, 2021 -

rjunepa responded

I've said everything that I need to say about these crooks

April 20, 2021

Ordered a tire from chapman Nissan. Had to prepay for it.( Never had to prepay before at other nissan dealers). I was told nissan would call when it came in. Service man named ANDY said to come in ANYTI More

by goldie0055
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Fields
April 17, 2021

Today, I visited Chapman Nissan for the first time. I was extremely disappointment in the level of service I received. I met with the car salesperson and discussed a price for the car I wanted. Next, the sal More

by Maxima Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marty, salesperson
March 19, 2021

Slow service, 8 lifts occupied With no techs working at 9 am, with $160 to just read check engine light, terrible efficiency in service lane More

by Altima47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe - Service - Lazy and slow
October 01, 2020

Refused to provide me a lease quote because I submitted too many inquired over a 1 year period. Sales manager called me to tell me there are plenty of Nissan dealers in the area and I can go lease a vehic More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Lambert
June 13, 2020

Spring Maintenance special I scheduled a appointment to have my car serviced after picking up my car they called me and said the cost will be 200 more because the had to order t More

by Kendall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Fields
June 03, 2020

I have always had a positive experience at Nissan until 3 months ago. I had strut put in my car and they were making a lot of noise before leaving dealership t went back and talked to the manager Mark who to More

by Deboraheverettbarnes
Recommend Dealer
No
Employees Worked With
Mark the manager
January 02, 2020

Great Scheduling, Fine Service Desk, Horrible Actual Service Easy efficient scheduling, Front Desk for service was polite and friendly. Kudos for both of those two first impression contact. However, the actual More

by NancyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Doan is who helped me at the front service desk. He was very good. I have no idea the name of the "technician" #6407. That person needs to admit to what he does not know. know about.
February 18, 2019

Non safety car for my family I purchased a pre owned certified 2017 Nissan Pathfinder with 32.000 miles. After not even one week i caled the salesmen Dave Jhonson and i told him t More

by Aldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave jhonson
October 25, 2018

I got slod a lemon!! I brought my 2012 Kia optima on 5-28-18 ... My engine died 3 months . Thank God I had a warranty. Then a week later my check engine light came on. Now More

by shakirB14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yvette and Vernon, Chris Bouzikas