Chapman Las Vegas Dodge Chrysler Jeep Ram

We had an excellent experience Bobby Flores our sales man was so knowledgeable ,professional and had so much patience. He answered all our questions with a smile great attitude.He took his time driving us ar was so knowledgeable ,professional and had so much patience. He answered all our questions with a smile great attitude.He took his time driving us around the lot until we found our dream car. Thank you Bobby enjoyed your service you were so helpful. More

The staff at Chapman Las Vegas DCJR are attentive, knowledgeable, and went out to their way to ensure I left in my new Jeep as a very satisfied customer! knowledgeable, and went out to their way to ensure I left in my new Jeep as a very satisfied customer! More

Prompt and professional with a clean facility and workforce that obviously has pride in service workforce that obviously has pride in service More

Perfect on timing once i arrived and my rep showed me exactly what I needed for my vehicle. exactly what I needed for my vehicle. More

It was a pleasant experience. They had the vehicle I wanted and got my financing thru. Did what I needed They had the vehicle I wanted and got my financing thru. Did what I needed More

First of all you want to charge $275 for an oil change wihich is preposterous all other shops charge around $125-$150 for same service. You did a recall for my software update and also looked to see if my wihich is preposterous all other shops charge around $125-$150 for same service. You did a recall for my software update and also looked to see if my truck needed a replacement for the fuel pump gasket, which it does and said the part was on order, but no eta on when the part would arrive. When my truck was complete, your team lost my key and spent upwards of 15 mins looking for it while I was standing there waiting. Then once I was finally out of your facility and traveling down the 95 freeway, your brilliant techs that worked on my truck forgot to latch my hood all the way which caused it to fly up while I was driving Obstructing my view and almost caused an accident, which could have resulted in injury or even death. Luckily I was able to pull over for safely and secure my hood. What kind of incompetent people do not inspect such a thing before sending a customer away in their vehicle? Then when I called and Informed your team about the incident, I was told I would receive a call back from a manager, and guess what? Never happened. I guess it is the kind of service I would expect from a shoddy dealership like yours. Needless to say I will never come back to you again. Your lack of customer service and disregard for human life is unforgivable. More

Entire staff were great to deal with from the beginning. It was a nice experience doing business with the Chapman staff. It was a nice experience doing business with the Chapman staff. More

First time Jesus was great, very professional. The facility very nice and clean . Richard at the mopar parts was excellent The facility very nice and clean . Richard at the mopar parts was excellent More

The courtesy and professionalism of Frank Mundo and Don Hamrick made the experience of purchasing a new vehicle a satisfying one. And because of my experience here, I will be recommending my friends an Hamrick made the experience of purchasing a new vehicle a satisfying one. And because of my experience here, I will be recommending my friends and family to check out this dealership too. More

Excellent customer service. The service department is really efficient and caring. Employees show pride in their work. I always feel welcome and service is performed on a timely The service department is really efficient and caring. Employees show pride in their work. I always feel welcome and service is performed on a timely manner. More