Chapman Las Vegas Dodge Chrysler Jeep Ram

Brand New Ram 1500 Laramie My husband and I went in based on the reviews, and I am happy to add a 5-star rating! We wanted to buy a new Ram, and this was our first time buying My husband and I went in based on the reviews, and I am happy to add a 5-star rating! We wanted to buy a new Ram, and this was our first time buying a NEW car from a dealership. We were a little weary going in, since you hear stories about big dealerships being vultures and forcing you into a bad deal. This was FAR from what we experienced, and we were happier at this “big” dealership than used ones we’ve been to in the past. I made an inquiry online on their website before going in, and set up an appointment to see Woody. We arrived that morning, were greeted immediately by someone who took us inside to wait for Woody. When he came out he happily introduced himself, and immediately brought out one of the trucks we were considering. This salesman is amazing - we were expecting lots of jargon, smooth talking and we were prepared to have to be firm with standing our ground, but we never had to think of using counter-tactics because we got no BS from Woody! We aren’t huge talkers and get to the point, and Woody completely picked up on that, and met our every need. After some hassle-free test drives, we started the financing process - oh no, right?! Nope - here’s where we met Bill, the finance manager, and had just as an amazing experience with him as we did with Woody. He never promised something he couldn’t deliver, and kept us well informed in every step of the process. Our financing process ended up taking almost 2 days - they even sent us home so we weren’t at the dealership ALL day, and called US with updates. After approval, they didn’t make us stick to the truck we originally looked at, they even gave us more color options to look at, and my husband and I decided on a beautiful new Ram 1500 Laramie. Even better- we went during Ram Month and got an amazing deal, lower than any other dealership in town. I cannot stress how delightful our experience was with Woody and Bill, thanks to them, our negative image of big dealerships is shattered, and we will definitely be coming back to buy our cars from them, and referring our family and friends. We even got a letter in the mail that our interest rate dropped, and our payment went down! Woody and the dealership also followed up with us to see how we were enjoying our new truck - and answered our questions about a little repair we had to take care of right away. Thank you, Woody, Bill, and Chapman Dodge for such a great experience buying our first brand new truck! More

Challenged Credit I knew going in that the deck was stacked against me because of my credit. But Woody and Bill Johnson worked tirelessly throughout the day and were a I knew going in that the deck was stacked against me because of my credit. But Woody and Bill Johnson worked tirelessly throughout the day and were able to put me in a really nice car, well beyond my expectations! Woody and Bill are top notch and I am thankful I got to meet them! My family and I are grateful for their dedication to customer service and awesome work ethics! More

The best Scott made the process easy and fast. They gave me everything I wanted. Thank you! I love my jeep!!!! They did magic there other sister store could no Scott made the process easy and fast. They gave me everything I wanted. Thank you! I love my jeep!!!! They did magic there other sister store could not. More

Extremely happy with the work done. The personnel I dealt with were professional, courteous, and knowledgeable. The time I waited was not too long. They got my car in right away. The personnel I dealt with were professional, courteous, and knowledgeable. The time I waited was not too long. They got my car in right away. More

Great experience My salesman Stephen was very helpful. The finance manager Rocco was amazing, He provide me everything what should I know for financing and answered al My salesman Stephen was very helpful. The finance manager Rocco was amazing, He provide me everything what should I know for financing and answered all my questions. More

Air Conditioning Problem My SUV Air Conditioning kept turning on by itself, turns out there was a connection where the hoses go into was cracked. My service advisor Andrew Tuc My SUV Air Conditioning kept turning on by itself, turns out there was a connection where the hoses go into was cracked. My service advisor Andrew Tuccio went over and beyond the scope of work to get the repairs done within 4 hours, this was reasonable timeframe. Thank-you Chapman Dodge! More

They did what they said they would. I made an offer on line and Chapman Dodge accepted the offer. When l arrived at the dealership, the price was accepted as promised on line. However, I made an offer on line and Chapman Dodge accepted the offer. When l arrived at the dealership, the price was accepted as promised on line. However, they make a counter offer a bit higher, but l reminded them of the agreed upon price. More

Great prices and greater people I flew in from another state, and Natasha from Chapman came out and picked me up. Afterwards took care of me until all was finished, when they where c I flew in from another state, and Natasha from Chapman came out and picked me up. Afterwards took care of me until all was finished, when they where cleaning my new car and sent me away with a full gas tank. From beginning to end great people and amazing service. Would give more stars but five is the max More

Awesome. Great service by all Cow Boy ( Ricky Maples is the best person in the world for Chapman. But everyone else did a perfect job as well. Thanks for all that helped Cow Boy ( Ricky Maples is the best person in the world for Chapman. But everyone else did a perfect job as well. Thanks for all that helped More

Amazing service My experience at Chapman Dodge was fantastic from beginning to the end. Amber was incredibly helpful with the purchase process. Was able to answer all My experience at Chapman Dodge was fantastic from beginning to the end. Amber was incredibly helpful with the purchase process. Was able to answer all my questions and once she knew what my needs were, she was able to help me find the right vehicle and the right deal that met my needs. And her great attitude and personality made the lengthy process seem so smooth and easy. I’d like to also give special thanks to the General manager, Scott, who is a great guy and extremely helpful! I will without a doubt buy my next truck here. More