Chapman Las Vegas Dodge Chrysler Jeep Ram
Las Vegas, NV
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1,177 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram
Always great and consistent service. Andrew is very professional and courteous. Service is done quickly and efficiently every time. Andrew is very professional and courteous. Service is done quickly and efficiently every time. More
The service tech was adequate. The communication was not as good as I would have liked. Not sure how the service manager determines the priorities whether it is FIFO or by reservat The communication was not as good as I would have liked. Not sure how the service manager determines the priorities whether it is FIFO or by reservation, but I felt as though our case, which was being stranded RV”ers urgency and understanding seemed to be lacking. But again communication was not good. In the end the vehicle was repaired and seems to be working properly. So overall they fulfilled their responsibility and could use a little work to receive 5 stars. More
I showed up first thing in the morning. No appointment and was told he about 2 hrs for my Oil Change. I was ok with that and decided to stay and wait. Much to my surprise that 45 minutes la No appointment and was told he about 2 hrs for my Oil Change. I was ok with that and decided to stay and wait. Much to my surprise that 45 minutes later they are done with my oil change and tire rotation. These guys really made my experience awesome! More
This dealer bends over backward to ensure excellence in customer service. Rick in the service area provided top-notch advice on needed repairs. customer service. Rick in the service area provided top-notch advice on needed repairs. More