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Chapman Las Vegas Dodge Chrysler Jeep Ram

Las Vegas, NV

4.7
1,177 Reviews
Call Dealership (702) 457-1061
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3470 Boulder Hwy

Las Vegas, NV

89121

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1,177 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

April 30, 2023

Needs to improve with updates in communication with customers about their vehicles when in service More

by Uriel giron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
May 01, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Uriel, Thank you for contacting us. I'm sorry to learn that your recent visit to our establishment did not meet your expectations. We are committed to ensuring that all our customers have a positive experience, and it's important to us that we investigate what went wrong during your visit. If you could provide us with more information about your visit, that would be greatly appreciated. Perhaps the reservation was made under a different name? Please do let me know, and we'll do our best to get to the bottom of this issue. Thank you for your cooperation, and I look forward to hearing back from you soon. Shane Richmeier Service Director 702-432-2437 ShaneRichmeier@chapmanchoice.com

April 28, 2023

Efficient, friendly. Always a pleasant experience. I always go through Rick - he replies fast and takes care if his customers More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service department
Report | Print
May 01, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Sonia, Thank you for sharing your positive review of our dealership. Every team member here values feedback like yours, which motivates us to continue developing 5-star service for our valued guests! Chapman Las Vegas Dodge Chrysler Jeep Ram

April 28, 2023

The service was very fast, the service writer was friendly and helpful explaining the work. More

by rjbenoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Dobbs
Report | Print
May 01, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We appreciate you sharing positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Chapman Las Vegas Dodge Chrysler Jeep Ram

April 27, 2023

Best dealer and great customer service! ! Great assortment of cars and trucks! Would go back everytime! More

by rosaisellamendez@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
May 01, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive review of our dealership. Every team member here values feedback like yours, which motivates us to continue developing 5-star service for our valued guests! Chapman Las Vegas Dodge Chrysler Jeep Ram

April 25, 2023

My service advisor was great. Very knowledgeable and patient with me. Looking forward to the next maintenance visit More

by Togan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor David Immel
Report | Print
Apr 26, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Togan, We appreciate you sharing your experience with us, and we look forward to serving you again. Chapman Las Vegas Dodge Chrysler Jeep Ram

April 24, 2023

Jovan delivered excellent customer service and Made the entire process so easy! Even drove the truck to us to test drive. We signed the papers on the spot. Cannot recommend him enough. More

by Tayler Gardner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan Yanes
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Apr 25, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Tayler, Thank you for sharing your positive review with us. We are pleased you had a satisfactory experience purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future and wishing you many happy miles! Chapman Las Vegas Dodge Chrysler Jeep Ram

April 22, 2023

Justice was so helpful finding the perfect truck for us. Would definitely recommend this dealership everybody was friendly. More

by MichelleDV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Towner
Report | Print
Apr 24, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Michelle, We are happy that you had a positive experience visiting our dealership! We look forward to delivering the same experience on your next visit. Chapman Las Vegas Dodge Chrysler Jeep Ram

April 21, 2023

My 2022 Ram had an issue and Joe at Chapman dodge corrected the problem quickly and professionally. I never had to call Joe he always kept me updated on the vehicle. Thanks Joe and Chapman Dodge I wi More

by Bsabre10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service Department 5 stars
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Apr 21, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant, and we look forward to seeing you again! Wishing you many happy and safe miles. Chapman Las Vegas Dodge Chrysler Jeep Ram

April 21, 2023

The new service area is a real nice upgrade and was easy to navigate. The whole service staff was fantastic. Andrew kept me informed the whole time and was extremely professional and courteous. More

by Wills3294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Report | Print
Apr 24, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience. Our goal is always to give our clients the best experience possible and ensure all your vehicle needs are met. Chapman Las Vegas Dodge Chrysler Jeep Ram

April 20, 2023

Is a great dealers very professional people and service recomendable place to buy a car More

by J_aztora_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Clay
Report | Print
Apr 21, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for trusting Chapman to assist you with your purchase. We work hard daily to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Las Vegas Dodge Chrysler Jeep Ram

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