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Chapman Las Vegas Dodge Chrysler Jeep Ram

Las Vegas, NV

4.7
1,177 Reviews

3470 Boulder Hwy

Las Vegas, NV

89121

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1,177 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

August 03, 2023

Great experience both buying my Jeep as well as in service! I will buy all my Jeeps at Chapman More

by casetebbs12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana McFall, Don Hamrick, Chapman Auto Marketing, Jovan Yanes, Amber Clay, Scott Stephens
Aug 04, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

August 03, 2023

Bad customer service and communication. Low balling on trade value. And still mark ups on the new vehicle. They'll claim msrp till you get ready to sign the deal. More

by Travmatic2382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jovan Yanes
Aug 15, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience. We apologize for what you interpreted as “low balling” on your trade value. We utilize data from multiple sources to insure that we are offering competitive bids on trade ins. We can’t sell our clients new vehicles if they aren’t happy with the valuations on their current vehicles. We do have an obligation to prepare vehicles for their next owner & that includes meeting safety, performance & appearance standards. Often the cost of those requirements are not considered when someone assumes a value for their vehicle. We are happy to review your individual situation with you at your convenience & insure no errors were made on our part. Please let us know if you’d like to do that. Don Hamrick, GM

August 02, 2023

Car was finished as promised, even washed! ! Awesome job guys. Will do recommendations next time around More

by GabrielGongob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iasiah
Aug 03, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!

August 02, 2023

Quality service oriented in dealing with customers . Excelence in diagnostic & most efficient in solving solutiosn. More

by edwinvillarete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly So, Jennie Pisano
Aug 03, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

August 02, 2023

My service advisor, Ian Dobbs, explained everything in great detail regarding the maintenance service that was to be performed on my vehicle. More

by Dr. Roni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Dobbs
Aug 04, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We are happy to see that you had a positive experience with Ian. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

August 01, 2023

Courteous, did things in a reasonable amount of time, and did things properly with no complaints More

by john102450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Clay
Aug 02, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

July 31, 2023

Mr. Thurston Simpson provided an awesome experience. There was no high pressure or upsale antics. He was patient and very accommodating to my busy schedule. Thanks! More

by wvushk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson, Amber Clay
Aug 01, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience with Thurston. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

July 27, 2023

Great costumer service call in make the apt got it fix got a call when ready when like a breeze More

by Guajiro13@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Pisano
Jul 28, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!

July 25, 2023

Service was great. Andrew was awesome like always. I would definitely recommend to my friends. More

by Mcleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Service advisor
Jul 26, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!

July 25, 2023

Excellent customer service and friendly, knowledgeable staff makes this dealership a step above all the rest. More

by skullman83y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Littell
Jul 26, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

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