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Chapman Hyundai Scottsdale

Scottsdale, AZ

4.2
1,331 Reviews

3600 N. 89th Street

Scottsdale, AZ

85251

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1,331 Reviews of Chapman Hyundai Scottsdale

July 19, 2022

$3200 mark up fee. Imagine buying a vehicle MSRP for $32,935 and giving a trade in worth 8,700 and having an additional 1,000 rebate. To then make your first payment an More

by matthewbialy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micah Carrier
Jul 21, 2022 -

Chapman Hyundai Scottsdale responded

Thank you for your review. We appreciate your feedback. As per your paperwork, all numbers were disclosed and documents were signed by you. You were made aware of the $3,200 market share adjustment. At no time were any fees hidden or not disclosed. We communicated all of these details prior to you going into finance. We have been transparent with you and have continued to help answer your questions and will continue to do so. Kindly, Chapman Hyundai of Scottsdale

Jul 21, 2022 -

matthewbialy responded

Except for the fact you circled the paper afterwards with new circles and are explicitly trying to hide the truth. If a court room ever saw a document altered after the fact and I have pictures it wouldn’t look so good for Hyundai.

July 14, 2022

Erik Berger was my sales associate and he made the deal with me smooth and beneficial to me. I thank him for his openness and knowledge of his product to help me get the deal I was hoping for. Mark handl More

by glcormier
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Berger, Matt Burgess
Jul 15, 2022 -

Chapman Hyundai Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Chapman Hyundai Scottsdale

June 22, 2022

My 2001 Honda Accord was falling apart and I needed a new car badly. I have never bought a new car before so I was a little nervous about the experience. Let me tell you, it’s not easy looking for a new vehi More

by rosabingo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Schrader
Jun 23, 2022 -

Chapman Hyundai Scottsdale responded

Victor, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman Hyundai Scottsdale

May 13, 2022

Yannick was so awesome! He gave me exactly what I wanted with a good price! He answered all my questions and was very helpful in everyway possible! Thank you so much, I love More

by VictoriaJG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yannick Sesonga
May 13, 2022 -

Chapman Hyundai Scottsdale responded

Victoria, Congratulations on the new Kona! Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman Hyundai Scottsdale

April 20, 2022

So, I was shopping for a car about 1 year ago and worked with Julie Schrader during that transaction. At the time, I was mostly looking at Subaru and Toyota, but I wanted to stop and look at some Hyundai p More

by justinnanni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Schrader
May 03, 2022 -

Chapman Hyundai Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Chapman Hyundai Scottsdale

April 12, 2022

Chapman Hyundai is by far the best dealership I have ever dealt with not only are they very professional but everyone I have contact with has been very friendly and helpful. They have made me a customer for More

by ronaldkubicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Lopez
May 03, 2022 -

Chapman Hyundai Scottsdale responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman Hyundai Scottsdale

April 01, 2022

Had a problem with my A/C would not come on, took it to Chapman Hyundai Scotsdale and the service man would not get off his butt to come and take a look at the problem. Took it to Santan Hyundia service a More

by jopdjsjhc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know
May 06, 2022 -

Chapman Hyundai Scottsdale responded

We are committed to providing you with a great experience and are sorry to see you did not have one. We would like to learn more about your visit and see how we can learn from it. Your Friends at Chapman Hyundai Scottsdale

May 06, 2022 -

jopdjsjhc responded

Read my last responce

May 06, 2022 -

jopdjsjhc responded

Bad

February 28, 2022

We just bought a new Tuscon from Yannick Sesonga. we just came in to look at new SUVs, Yannick picked out a car that we loved and bought. He made our sale quick and pleasant. WE have been shopping More

by fredt39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yannick Sesonga
Mar 09, 2022 -

Chapman Hyundai Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

February 24, 2022

Have had several GREAT experiences with Chapman Hyundai Scottsdale. They have wonderful employees that take care of me as well as my car. I have had EXCEPTIONAL service from Lisa Magram. Lisa goes above & More

by tammyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LISA MARGRAM
Mar 09, 2022 -

Chapman Hyundai Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that Lisa and our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

August 25, 2021

Julie Schrader made me feel at ease about purchasing a vehicle from Texas. She was patient, responsive, and knowledgeable. Definitely recommend this dealership to anyone like me looking to purchase a More

by LaLasQuest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zemeckis, Julie Schrader
Aug 26, 2021 -

Chapman Hyundai Scottsdale responded

We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles. - Your Friends at Chapman Hyundai Scottsdale

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