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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

October 07, 2020

Rafael was great to work with. No pressure sales team. The whole process was easy and he worked to find us the most perfect Palisade for our family! The best part was how much care he took to thoroughly e More

by Ari3774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Oct 08, 2020 -

Chapman Hyundai Phoenix responded

Thank you, for your kind words! It makes us happy to know that providing our clients with the best services we can offer is paying off. If we can make your life easier, then we have truly done our job. - Your Friends at Chapman Hyundai Phoenix

October 05, 2020

Wasn’t pushy at all. He was very quick with his responses and was there to help every step of the way. He was very friendly and answered all of my questions that I had! More

by Ecalteux
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Oct 06, 2020 -

Chapman Hyundai Phoenix responded

Thank you for sharing your story with us! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman Hyundai Phoenix

September 18, 2020

Robert Riley is an honest salesman, which was a breath of fresh air. He got us a great used car- honored the online trade in value when I showed up and still gave us the online price for the used car. We h More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Riley
Sep 21, 2020 -

Chapman Hyundai Phoenix responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman Hyundai Phoenix

September 14, 2020

Rafael was amazing and gave us a no hassle experience. Delivered the car when we weren’t able to make it back in and worked with us to get the best deal for us. Will totally recommend him to friends and More

by Rdarrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Sep 15, 2020 -

Chapman Hyundai Phoenix responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Chapman Hyundai Phoenix

August 27, 2020

Rafael Felix was wonderful to work with. This was my first Genesis and he was very thorough and patient as he helped set all of the various settings that a new car today requires. I know I will enjoy my More

by Christine A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Aug 28, 2020 -

Chapman Hyundai Phoenix responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - Your Friends at Chapman Hyundai Phoenix

July 22, 2020

Fast Response to my online inquiry and very genuine and personable in person. Great experience and i will be returning. Thanks for everything!!! Fun day More

by krrudzinski88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Jul 27, 2020 -

Chapman Hyundai Phoenix responded

Thank you for your review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again. - Your Friends at Chapman Hyundai Phoenix

July 18, 2020

Poor sales experience I was sold a used vehicle that had mechanical issues. I returned the vehicle. No refund or confirmation regarding the return was sent as promised. More

by aliensoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Arencibia, George Salman, Steve Schluttler, Kevin Deporter
July 14, 2020

Great experiance! I purchased a 2020 Palisade and worked with Brian and Veda. We negotiated the entire deal via email and text including trade in value. When i showed u More

by daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda Schreiber, Jose "JP Palayo
Jul 16, 2020 -

Chapman Hyundai Phoenix responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Wishing you happy and safe miles. - Your Friends at Chapman Hyundai Phoenix

July 13, 2020

YOU ROCK! Thanks for all did to get me in my new car! It's been 2.5 years and I'm ready to trade in for another smokin deal! More

by jessicatucci19
Recommend Dealer
Yes
Employees Worked With
Huy Dao
Jul 14, 2020 -

Chapman Hyundai Phoenix responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! - Your Friends at Chapman Hyundai Phoenix

July 09, 2020

This place wouldn't be the same without Rafael! He makes the place enjoyable! He has taken care of all my car needs. Thanks again Rafael! More

by jessicatucci19
Recommend Dealer
Yes
Employees Worked With
Rafael Felix, Huy Dao
Jul 13, 2020 -

Chapman Hyundai Phoenix responded

Thanks for leaving a review, and mentioning Rafael. You're right, Rafael is phenomenal! We are happy to have him on our team! - Your Friends at Chapman Hyundai Phoenix

Jul 13, 2020 -

jessicatucci19 responded

I gave HUY 5* not 1*! How can I update because he's a solid 5 stars

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