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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

October 01, 2018

salesman sexist I went with my sister to help her buy a car. She went here because she bought a new car 11 years ago from them and had a good experience. This time w More

by Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth, Bill Johnson
Oct 04, 2018 -

Chapman Hyundai Phoenix responded

Thank you for your feedback. I am so glad that we were able to assist your sister with the purchase of a new vehicle. Customer satisfaction is our top priority at Chapman Bell Road Imports. Happy to hear that Elizabeth was able to get everything straightened out but so sorry for the way our salesperson made you and your sister feel. I would love the opportunity to discuss the experience with you. Please feel free to reach out to me directly at 602-298-6245 or by email at ritawelch@chapmanchoice.com. I look forward to hearing from you. Rita Welch Customer Care Manager 602-298-6245 ritawelch@chapmanchoice.com

October 01, 2018

HYUNDAI CHAPMAN A+++ Bill Johnson is OUTSTANDING WITH SALES AND CUSTOMER SERVICES. TOOK TIME TO ASSIST BY GOING OVER OPTIONS AVAILABLE IN FINANCING OF BUYING OR LEASING. H More

by SGomez Tucson 2018 SEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone and Dante also assisted when I first arrived at the dealer., Michael Cialdella, Bill Johnson, Huy Dao, Alex Varadi
Oct 04, 2018 -

Chapman Hyundai Phoenix responded

Thank you so much for the feedback but also for choosing Chapman Bell Road Hyundai for your new Tucson! We truly appreciate your business. If we can be of further assistance down the road, please don’t hesitate to reach out. Enjoy that beautiful new Hyundai Tucson! Rita Welch Customer Care Manager 602-298-6245 ritawelch@chapmanchoice.com

September 27, 2018

Very friendly & a pleasure to work with Everyone was very nice & helpful, especially Steve & Veda. They made the purchase process very painless & efficient. First time I purchased a car wi More

by llee4710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda Schreiber, Steve Schluttler
Oct 01, 2018 -

Chapman Hyundai Phoenix responded

llee4710, We are always looking to staff up with great people like Veda and Steve! We thank you for sharing your compliments and for choosing Chapman Hyundai. We appreciate the referrals and look forward to serving you again. George Salman General Manager Chapman Hyundai/Genesis/Mazda

September 22, 2018

Very good dealership My rep was very cooperative and attentive to all my needs and requests. And the team were very nice and helpful and easy to work with. More

by sinsin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JP Palayo
Sep 24, 2018 -

Chapman Hyundai Phoenix responded

Sinsin, thank you for choosing Chapman Bell Rd. Hyundai, we appreciate you taking the time to share your feedback and business. George Salman, General Manager Chapman Hyundai/Genesis/Mazda

September 15, 2018

Bill Johnson and Steve (finance) were great! Bill and Steve were very accommodating. Answered all our questions and provided helpful advise. Others we encountered while moving about the showroom More

by cheesehead mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Johnson, Steve Schluttler
Mar 26, 2020 -

Chapman Hyundai Phoenix responded

Thank you for your 5-star review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again. Your Friends at Chapman Hyundai

September 10, 2018

Go see Scott 2nd time buying from Chapman. Still happy. Go see Scott Sullivan. He'll work his South Jersey magic to get you what you want, not what he thinks you n More

by Jill1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sullivan
Sep 11, 2018 -

Chapman Hyundai Phoenix responded

Jill G, thank you for your repeat business and taking the time to share your compliments. We will be sure to recognize Scott for taking special care of you. We look forward to always serving you. George Salman Chapman Hyundai/Genesis/Mazda

September 10, 2018

Theirs and liars I purchase a car on 8/22/18 and paid 1000.00 down on the car I get a call on 9/6/18 and was told the deal wasnt going to happen I returned the car on More

by Daleandaubrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Johnson, Huy Dao
Sep 11, 2018 -

Chapman Hyundai Phoenix responded

Daleandaubrey, we pride ourselves on always going over and above to create the best experience possible for our customers, a true and genuine customer service focused experience. We have been supportive and respectful to your request. When it comes to financials, it is in the banks hands whether they approve you or not. We tried our best to secure financing for you. We have attempted to come to a resolve, and have tried reaching out. As always, feel free to contact me directly to discuss this matter further. We wish you the best going forward. George Salman Chapman Hyundai/Genesis/Mazda gs@chapmanaz.com Main (602)993-3322

September 10, 2018

Tyrone is awesome! Came here to purchase the Hyundai Kona after going to other Hyundai dealerships. Tyrone gave the best deal out there. He was professional and straight More

by Saraaaa04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone , Michael Cialdella
Sep 11, 2018 -

Chapman Hyundai Phoenix responded

Sara Abdeh, congratulations on your new Kona! We appreciate you choosing Chapman Hyundai Bell Rd. and sharing your compliments to Tyrone and the Team. We look forward to always serving you. George Salman Chapman Hyundai/Genesis/Mazda

September 05, 2018

VEDA, TOLD US EVERYTHING WE NEEDED TO KNOW ABOUT OUR SUV . VEDA GAVE US GOOD CUSTOMER SERVICE AND WAS VERY KNOWLEDABLE ABOUT WHAT WE WANTED.SHE WAS VERY CURTIOUS,FRIENDLY AND ASK IF WE NEEDED ANYTHING ELSE. YO More

by MIKIE1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda Schreiber, Steve Schluttler
Sep 07, 2018 -

Chapman Hyundai Phoenix responded

Mikie1978, we are always looking to staff up with great people like Veda. We thank you for sharing your compliment and choosing Chapman Hyundai. We appreciate the referrals and look forward to serving you again. George Salman General Manager Chapman Hyundai/Genesis/Mazda

September 05, 2018

Great service My phiance went to chapman hyundai, she was greeted by scott Sullivan with great customer service. He was able to put her into the viechle she wanted More

by Richardhartman1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sullivan
Sep 07, 2018 -

Chapman Hyundai Phoenix responded

Richard H., thank you for choosing Chapman Hyundai & Mazda. We appreciate you taking the time to share your compliments to Scott and the Team. We look forward to always being your dealer. George Salman General Manager Chapman Hyundai/Genesis/Mazda

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