Chapman Honda

Dale was most helpful. I made an appointment the day before to bring my wife's car in first thing the next morning. Dale attended to me right away on both occasions. He telephoned me in a timely manner before to bring my wife's car in first thing the next morning. Dale attended to me right away on both occasions. He telephoned me in a timely manner to inform me of the bad power steering pump and told me it would be replaced under warranty. He then proceeded to have the damaged window tinting addressed. The vehicle was ready when promised and the work was performed to our satisfaction. More

I think the cost for the window repair was a little pricey and feel like I could have gotten a better deal if I had taken it somewhere else. I did spend $400+ and you had my car from Sat to Mon aftern pricey and feel like I could have gotten a better deal if I had taken it somewhere else. I did spend $400+ and you had my car from Sat to Mon afternoon (it was my choice to leave it that long), a free car wash would have been a nice touch. Otherwise, the service was good. More

The service department is efficient. The facilities are very clean and comfortable if you need to wait. I have used the car service to area merchants to shop when I've had a long appointment. They are alwa very clean and comfortable if you need to wait. I have used the car service to area merchants to shop when I've had a long appointment. They are always on time and done when or before they have informed me. There are no surprizes with price. In fact, Angel in the service department reviewed with me the services and how much they are the next time I am due for an oil change. He is honest and direct. I won't go to anyone else. More

Continuing consistant great service. Car was finished earlier that estimated. Loaner car really really helped make the day productive. Customer waiting areas is great with numerous TV. I believe that t earlier that estimated. Loaner car really really helped make the day productive. Customer waiting areas is great with numerous TV. I believe that the dealership has improved with the arrival of Chapman. More

Angel did an excellent job explaining things to me both before work was done and after the work was completed. The work was done on time and in a professional manner. The customer waiting room is excellent before work was done and after the work was completed. The work was done on time and in a professional manner. The customer waiting room is excellent and very user friendly. Chapman Honda is a well run organization. More

I have always had excellent customer service at this dealership. The staff is always friendly and knowledgeable.Prices are quoted accurately, and the work for the most part is done on time. The waiting dealership. The staff is always friendly and knowledgeable.Prices are quoted accurately, and the work for the most part is done on time. The waiting room is comfortable. Your shuttle service reliable. More

I have never had a problem with this dealership. I am a repeat customer. Folks are always very thorough. -- I have never had a problem with this dealership. I am a repeat customer. Folks are always ve repeat customer. Folks are always very thorough. -- I have never had a problem with this dealership. I am a repeat customer. Folks are always very thorough. -- I have never had a problem with this dealership. I am a repeat customer. Folks are always very thorough. -- More

I have been using this repair service since I bought my 2002 Honda. I have had routine serivce, oil changes, bought tires, timing belts, lots of rouitne mainenance and had auto body work done after an acc 2002 Honda. I have had routine serivce, oil changes, bought tires, timing belts, lots of rouitne mainenance and had auto body work done after an accident in 2005. I have always had wonderful service and reasonable advise from all the service advisors-- 3-4 visits per year x 9 years-- I have met them all. Thank you. More

For my oil change I had to have somoene reset my oil indicator when I was getting ready to leave. Even though I was quoted 1 price when I called about an appointment, I was going to be charged a differ indicator when I was getting ready to leave. Even though I was quoted 1 price when I called about an appointment, I was going to be charged a different price had I not relaized it when I was getting ready to pay. More

The car went in for an oil change but with one of the cylinders occasionally missing. They quickly identified the problem as water surrounding the spark plug wires, corrected this, and charged me only f cylinders occasionally missing. They quickly identified the problem as water surrounding the spark plug wires, corrected this, and charged me only for the original service. This dealership has consistently gone above and beyond what they were required to do, and has kept us as happy customers. More