Chapman Ford - Service Center

Scott in service was great! Scott in fleet service was great! He understood we needed the truck for work. He was able to get the service done timely and complete Scott in fleet service was great! He understood we needed the truck for work. He was able to get the service done timely and complete More

Impressed with new facility I've been a longtime customer of Chapman Ford and have come to expect good service, which is what I received. Rosi is friendly and helpful. They thoug I've been a longtime customer of Chapman Ford and have come to expect good service, which is what I received. Rosi is friendly and helpful. They thought they'd need the vehicle for two days, but it only took one, so that was great. The new facility is impressive. More

Fast Service Made an appointment for an oil change and was surprised at how efficient and personable your staff were. Special kudos to Heidi who always has a smile Made an appointment for an oil change and was surprised at how efficient and personable your staff were. Special kudos to Heidi who always has a smile and even got me the discount coupon I forgot! More

Quick Lane just what it says They were professional and prompt. I enjoy the experiences I have had with Chapman Ford, and trust this dealership for all my future service needs. They were professional and prompt. I enjoy the experiences I have had with Chapman Ford, and trust this dealership for all my future service needs. More

Excellent service experience Really enjoyed working with Stephen Pewitt. He was professional, knowledgeable and personable. The new Ford dealership building is just beautiful. Really enjoyed working with Stephen Pewitt. He was professional, knowledgeable and personable. The new Ford dealership building is just beautiful. We will be back for our future service needs; plan to keep our Ford for many years. More

as scheduled, no extras, courteous will drive from Gold Canyon to Chapman for this type of service. These are people you want to work with. #1 in the East Valley will drive from Gold Canyon to Chapman for this type of service. These are people you want to work with. #1 in the East Valley More

Immediate response Had to change out 2 rims because of a mixup on the assembly line. A rare happening but Chapman responded with a smile and ordered the rims and changed Had to change out 2 rims because of a mixup on the assembly line. A rare happening but Chapman responded with a smile and ordered the rims and changed them out within the week car looks beautiful thanks for a no hassle visit! More

Great Dealership Their Service department is top notch! Best dealership service department I have ever used. Had some new springs installed a while back and their pric Their Service department is top notch! Best dealership service department I have ever used. Had some new springs installed a while back and their prices were better than what I was quoted by an independent mechanic. Had an issue with my exhaust and Stephen worked hard to make sure it was covered under warranty by a third party company. Take you auto to this dealerships service department, they are great. More

Service Great service and very quick. I liked receiving a copy of the inspection report and knowing the report is maintaining in Chapman's system. I will be Great service and very quick. I liked receiving a copy of the inspection report and knowing the report is maintaining in Chapman's system. I will be back for my next oil change and tire rotation! More

Great service and very quick. Heidi is an excellent service manager. I will be back in the future when the need comes. Thanks again Todd and very quick. Heidi is an excellent service manager. I will be back in the future when the need comes. Thanks again Todd More