Chapman Ford - Service Center

Quick Lane ServiceCenter Heidi Wilkens is the Quick Lane Advisor and is exemplary in her job. Courteous, knowledgeable, and always patient and pleasant... I have been going Heidi Wilkens is the Quick Lane Advisor and is exemplary in her job. Courteous, knowledgeable, and always patient and pleasant... I have been going to Quick Lane for many years, back when it was Five Star Ford and she is the best. More

Great service , good prices. Justin took good care of us at the quick lane. Easy in easy out speedy service. Explanation of service and condition easy to unders , good prices. Justin took good care of us at the quick lane. Easy in easy out speedy service. Explanation of service and condition easy to understand. More

Edge Sport Owner The new facility is beautiful, the service was fast and friendly. Location was more convenient. We changed Ford Dealer for the new service department. The new facility is beautiful, the service was fast and friendly. Location was more convenient. We changed Ford Dealer for the new service department. Thank you Heidi Wilkins! More

Great service! My car has never been service by a non-Ford provider in the 9 years I have had it. After trying and dismissing two other area Ford dealer service depa My car has never been service by a non-Ford provider in the 9 years I have had it. After trying and dismissing two other area Ford dealer service departments, I have been using Chapman Ford in Scottsdale almost four years now and refuse to go anywhere else for my routine service. More

Great service All service team do great job, waiting area is great. Service completed excelente keep up the good work Chapman Ford!!! Btw beautiful facility excel All service team do great job, waiting area is great. Service completed excelente keep up the good work Chapman Ford!!! Btw beautiful facility excellent location More

Quick Lane Service Justin is fantastic at providing great custom service at the Quick Lane department. Saves a lot of time for a quick check up for my cars. Justin is fantastic at providing great custom service at the Quick Lane department. Saves a lot of time for a quick check up for my cars. More

Prompt, fast and curteous I sat down in comfortable chair and had a coffee in the 20 minutes it took to service my truck, very convenient. Didn't even have time for popcorn. I sat down in comfortable chair and had a coffee in the 20 minutes it took to service my truck, very convenient. Didn't even have time for popcorn. More

Quick, efficient service This was my first visit to your new location. The waiting area is very comfortable. Heidi was informative and got my vehicle right in for service. This was my first visit to your new location. The waiting area is very comfortable. Heidi was informative and got my vehicle right in for service. More

Great Customer Service I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same d I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same day, and they have early morning to evening hours so picking it up was not a problem. Will definitely go there again! Thanks Rosi! More

Service From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and s From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and service. They’re my number one dealer! More